--00000000000098c769064d63bc85 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Welcome and sorry to hear re challenges getting access needed, looks like you are a re-hire and there was an issue with our systematic process to re-activate your user account in Coupa. I have manually re-activated your account, so please retry logging in. I will also message the IAM team to troubleshoot why this error occurred and hopefully prevent it in the future. Please reach out via Google Chat or email if you are still running into any issues accessing Coupa. Regards Troy On Thu, Mar 19, 2026 at 9:35=E2=80=AFAM Jay Bradley wrote: > > Hi Troy, > > Hi. > I recently joined TheKey on March 2 as the new area sales manager here in > Canada (Vancouver). > I have been having difficulty accessing Coupa. I was recommended to reac= h > out to you for assistance in resolving the access issue. Is this somethi= ng > you can help with? > > Thanks, > > Jay > > ---------- Forwarded message --------- > From: An Ly > Date: Thu, 19 Mar 2026 at 09:29 > Subject: Re: Require app access - [#1468290] > To: > > > Hi Jay, > > Please reach out to Troy Riha. He manages Saviynt Prod app. > > > Thanks, > > An Ly > > > On Tue, 17 Mar at 2:26 PM , Jay Bradley wrote: > > there is no coupa app from the search. > > Would this be versapay? > > Please advise. Thanks. > > J > > On Tue, 17 Mar 2026 at 11:15, An Ly wrote: > >> Hi Jay, >> >> Please request Coupa user access in Saviynt Prod. >> >> >> Thanks, >> >> An Ly >> >> >> On Fri, 13 Mar at 2:36 PM , Jay Bradley >> wrote: >> >> Hello, >> >> I started back w TheKey on March 2, 2026 as Area Sales Manager for Canad= a >> based in Vancouver reporting to Tim Thomas. I am trying to gain access = to >> Coupa through the google app and land on a page that says "sorry, no use= r >> found" >> >> Can you please help me to resolve the access issue? >> >> Regards, >> >> Jay >> >> Jason (Jay) Bradley *BSc (Pharmacology), CCPE= * >> Home Care Liaison / Business Development >> Cell 604-318-1930 >> Office 604-560-8629 >> jason.bradley@thekey.com >> >> TheKey.ca >> >> [image: TheKey] >> >> 1468290:611100 > --00000000000098c769064d63bc85 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Welcome and sorry to hear re challenges g= etting access needed, looks like you are a re-hire and there was an issue w= ith our systematic process to re-activate your user account in Coupa.=C2=A0= I have manually re-activated your account, so please retry logging in. I will also message the IAM t= eam to troubleshoot why this error occurred and hopefully prevent it in the= =C2=A0future. = Please reach out via Google Chat or email if you are still runni= ng into any issues accessing Coupa. Regards Troy On Thu, Mar 19, 2026 at 9:35=E2=80=AFAM Jay Bradley < jason.bradley@thekey.com > = wrote: Hi Troy, Hi. I recently joined Th= eKey on March 2 as the new area sales=C2=A0manager here in Canada (Vancouve= r). I ha