--0000000000008deb790648369b9f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra The record was successfully re-processed by the integration, can you confirm if it now looks correct? thanks! Ofelia Lopez On Mon, Jan 12, 2026 at 3:04=E2=80=AFPM Audra Williams = wrote: > Adding in Workato team. > > Audra Williams > Director, Divisional Operations > audraw@thekey.com > Mobile: (425) 757-7027 > https://thekey.com > > > > On Mon, Jan 12, 2026 at 11:17=E2=80=AFAM Joey Taylor > wrote: > >> Good Afternoon, >> >> This is the 3rd conversion that has not been integrated properly. >> >> >> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/0= 06UH00000Y8uRGYAZ/view >> >> Thanks, >> >> On Mon, Jan 12, 2026 at 11:27=E2=80=AFAM Joey Taylor >> wrote: >> >>> Good Morning, >>> >>> I have another issue with this client: >>> >>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/= 006UH00000YLyaIYAT/view >>> >>> This case is starting tomorrow so we need a resolution ASAP. >>> >>> Thank you, >>> >>> On Mon, Jan 12, 2026 at 10:48=E2=80=AFAM Joey Taylor >>> wrote: >>> >>>> Good Morning, >>>> >>>> We have a client that is not being integrated from SF to ClearCare. >>>> The error code is: 504 Endpoint request timed out >>>> >>>> >>>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity= /006UH00000WrOubYAF/view >>>> >>>> Normally we have an issue in Montreal with clients being reactivated i= n >>>> the system but this client is brand new and never used our services. >>>> >>>> Thank you, >>>> >>>> Joey Taylor >>>> >>>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> >>> Joey Taylor >>> >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> >> Joey Taylor >> >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > --0000000000008deb790648369b9f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra The record was successfully=C2= =A0re-processed by the integration, can you confirm if it now looks correct= ? thanks! Ofelia Lopez On Mon, Jan 12, 2026 at 3:04=E2=80=AFPM Audra Williams < audraw@thekey.com > wrote: Adding in= Workato team.=C2=A0 Audra Williams Director, Divisional Operations =20 audraw@thekey.com Mobile: (425) 757-7027 h= ttps://thekey.com <img w