--000000000000ed96ea0649a286b3 Content-Type: multipart/alternative; boundary="000000000000ed96e90649a286b2" --000000000000ed96e90649a286b2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Celeste, In Canada, all bonuses and commissions are processed on our regular pay dates. We have received your commission details, and it was noted that payment should be made on the next available pay date. Therefore, your commission will be included in your next paycheck on February 6, 2026. [image: image.png] Adding @Germaine Daniels if you have any questions. Thanks, Irin On Fri, Jan 30, 2026 at 5:22=E2=80=AFPM Celeste Lee wrote: > Hello Irin > > I hope this finds you well on a Friday at the end of the month! I also > hope you can help me with this little problem: > > Today is supposed to be the pay day for commissions to HCL's in Canada. I > understand form a colleague that it s to be paid next week with the salar= y. > Here is a screen shot of the email sent to me: > Note #1 your department said it would be paid on the last Friday of the > month. > Note #2 the subject lines are not consistent across the months for > notificationsand therefore hard to find or track. > Also note there is no notification in Ceridian which I guess makes sense > if there is no deposit. > > Please let me know when I can expect the deposit and why it may differ > from the expected schedule. > > Thank you. > Celeste > [image: image.png] > -- > Celeste Lee > Home Care Liaison, BC > (236) 668-8664 > celeste.lee@thekey.com > https://thekey.ca > [image: Click to go to TheKey's LinkedIn page.] > [image: Click to go to > TheKey's Facebook page.] [image: > Click to go to TheKey's Instagram page.] > > [image: https://thekey.ca] > --=20 *For All Kind of Payroll Inquiries Please Copy Canada Payroll Email - canadapayroll@thekey.com * Irin Nahar Eva, PCP, PLP (CPM) Payroll Manager - Canada *647-932-6409 * irin.eva@thekey.com --000000000000ed96e90649a286b2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Celeste, In Canada, all bonuses and commissions are proces= sed on our regular pay dates. We have received = your commission details, and it was noted that payment should be made on th= e next available pay date. Therefore, your commission will be included in y= our next paycheck on February 6, 2026. = Adding=C2=A0 @Germaine Daniels =C2=A0if you have=C2=A0any questi= ons. Thanks, Irin On Fri, Jan 30, 2026 at 5:2= 2=E2=80=AFPM Celeste Lee < cele= ste.lee@thekey.com > wrote: Hello Irin I hope thi= s finds you well on a Friday at the end of the month!=C2=A0I also hope you = can help me with this little problem:=C2=A0 Today= =C2=A0is supposed to be the pay day for commissions=C2=A0to HCL's in Ca= nada. I understand=C2=A0form=C2=A0a colleague that=C2=A0it s=C2=A0to be pai= d next week with the salary.=C2=A0 Here is a screen shot of the e= mail sent to me:=C2=A0 Note #1 your department said it would be p= aid on