--0000000000001f87e70649a2fcd6 Content-Type: multipart/alternative; boundary="0000000000001f87e70649a2fcd5" --0000000000001f87e70649a2fcd5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Celeste, Irin confirmed the payment date is February 6, 2026 with the regular paycheck. Unfortunately, this is the information we received from the compensation team and must adhere to the their timelines. Regards, Germaine DanielsPayroll Director germaine.daniels@thekey.com Phone: 562-380-3662 TheKey.com On Fri, Jan 30, 2026 at 2:30=E2=80=AFPM Irin Eva wrot= e: > Hi Celeste, > > In Canada, all bonuses and commissions are processed on our regular pay > dates. > > We have received your commission details, and it was noted that payment > should be made on the next available pay date. Therefore, your commission > will be included in your next paycheck on February 6, 2026. > > [image: image.png] > > Adding @Germaine Daniels if you have any > questions. > > Thanks, > Irin > > On Fri, Jan 30, 2026 at 5:22=E2=80=AFPM Celeste Lee > wrote: > >> Hello Irin >> >> I hope this finds you well on a Friday at the end of the month! I also >> hope you can help me with this little problem: >> >> Today is supposed to be the pay day for commissions to HCL's in Canada. = I >> understand form a colleague that it s to be paid next week with the sala= ry. >> Here is a screen shot of the email sent to me: >> Note #1 your department said it would be paid on the last Friday of the >> month. >> Note #2 the subject lines are not consistent across the months for >> notificationsand therefore hard to find or track. >> Also note there is no notification in Ceridian which I guess makes sens= e >> if there is no deposit. >> >> Please let me know when I can expect the deposit and why it may differ >> from the expected schedule. >> >> Thank you. >> Celeste >> [image: image.png] >> -- >> Celeste Lee >> Home Care Liaison, BC >> (236) 668-8664 >> celeste.lee@thekey.com >> https://thekey.ca >> [image: Click to go to TheKey's LinkedIn page.] >> [image: Click to go to >> TheKey's Facebook page.] [image: >> Click to go to TheKey's Instagram page.] >> >> [image: https://thekey.ca] >> > > > -- > > *For All Kind of Payroll Inquiries Please Copy Canada Payroll Email > - canadapayroll@thekey.com * > > > Irin Nahar Eva, PCP, PLP (CPM) > > Payroll Manager - Canada > > *647-932-6409 * > > irin.eva@thekey.com > > > --0000000000001f87e70649a2fcd5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Celeste, Irin confirmed the paym= ent date is February 6, 2026 with the regular paycheck. Unfortunately, this= is the information we received from the compensation team and must adhere = to the their timelines.=C2=A0 Regards, Germaine DanielsPayroll Director=C2=A0 germaine.daniels@thekey.com = Phone: 562-380-3662 TheKey.com = On Fri, Jan 30, 2026 at 2:30=E2=80=AFPM Irin Eva < irin.eva@thekey.com > wrote: Hi Celeste, In Canada, all b= onuses