Re: Celebrating Excellence: CSM Pulse Survey Update

From
Maryellen Luera <maryellen.luera@thekey.com>
To
Tiffany Phillips <tiffany.phillips@thekey.com>, Andora Wells <aalvarez@thekey.com>, Jennifer Hitchcock <jhitchcock@thekey.com>
CC
Tammy Ciocatto <tammy.ciocatto@thekey.com>, Kymberly Moran <kymberly.moran@thekey.com>, Bridgett Scherer <bscherer@thekey.com>, CSM <CSM@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Regional Directors <regionaldirectors@thekey.com>, "RDBD+ASM Sales Leaders" <RDBD_ASM@thekey.com>, Executive Team <exec@thekey.com>, Audra Williams <audraw@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>
Date
Wed, 18 Mar 2026 17:51:06 -0700
Folder
INBOX
--0000000000004c2397064d55f71b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Amazing feedback! So proud of you ladies @Andora Wells and @Jennifer Hitchcock =F0=9F=92=95=F0=9F=A5=B3 *Mary Ellen Luera* General Manager | TheKey Mobile: 408.313.8939 Office: 408.356.0127 On Wed, Mar 18, 2026 at 5:12=E2=80=AFPM Tiffany Phillips wrote: > I love reading all the kudos to our shining stars! Great job @Kymberly > Moran ! Our team is lucky to have such a > kind, dedicated soul representing us. =F0=9F=92=9C > > On Wed, Mar 18, 2026 at 5:07=E2=80=AFPM Tammy Ciocatto > wrote: > >> Congratulations Cameron!!! You are a rock =E2=AD=90=EF=B8=8F star. Keep= up that >> dedication and compassion =F0=9F=98=83I appreciate you and thank you for= all you do! >> >> Warm Regards, >> >> >> Tammy Ciocatto >> >> General Manager Santa Rosa-Napa | TheKey >> >> Office: 707-851-6390 >> >> Cell: 707-529-1559 >> >> >> [image: TheKey] >> >> >> On Wed, Mar 18, 2026 at 12:08=E2=80=AFPM Bridgett Scherer >> wrote: >> >>> Hi Everyone, >>> >>> We have a *LOT* of wins to cover, so bear with us on the length of this >>> email! >>> >>> Our CSM Pulse NPS continues to stay strong at *90.4*=E2=80=94our >>> highest-performing metric

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