--000000000000c5299b063bdc3a96 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, This is a current client. Please provide a credit. Thanks, Alysce On Fri, Aug 8, 2025 at 9:53=E2=80=AFAM Sophia Jantz wr= ote: > Hi Alysce, > > Good morning. I wanted to follow up and see if this client is still > receiving services, or do I need to process a refund. Please advise the > credit has been completed. Thank you > > Respectfully, > > Sophia Jantz > Client Support Specialist II| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > On Wed, 6 Aug at 4:48 PM , Sophia Jantz wrote: > Hi Alysce, > > Good afternoon. We have completed the credit for this client. May you > please advise if the client is still receiving services or does this need > to be refunded. Thank you! > > Respectfully, > > Sophia Jantz > Client Support Specialist II| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > 1155518:611100 > --000000000000c5299b063bdc3a96 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, This is a current client. Please= provide a credit.=C2=A0 Thanks, Alysce On Fri, Aug 8, 2025 at 9:53=E2=80=AFAM Sophia Ja= ntz < billing@thekey.com > wr= ote: Hi Alysce,=C2=A0 Good morning. I wanted to follow up and see if this client= is still receiving services, or do I need to process a refund. Please advi= se the credit has been completed. Thank you Respectfully, =C2=A0 Sophia Jantz Client= Support Specialist II|=C2=A0 TheKey <span dir=3D"ltr" style=3D"font-weight:400;font= -style:normal;font-size:10pt;font-famil