----==_mimepart_68960146e9084_2363fb8848189c83204117b Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Alysce,=C2=A0 Good morning. I wanted to follow up and see if this = client is still receiving services, or do I need to process a refund. Ple= ase advise the credit has been completed. Thank you Respectfully, = =C2=A0 Sophia Jantz Client Support Specialist II|=C2=A0TheKey Phone: = 866-226-1702 billing@thekey.com = = = On Wed, 6 Aug at 4:48 PM , Sophia Jantz wrote: = = Hi Alysce,=C2=A0 = = Good afternoon. We have completed the credit for this client. May you pl= ease advise if the client is still receiving services or does this need t= o be refunded. Thank you! = = Respectfully, = = = =C2=A0 = Sophia Jantz = = Client Support Specialist II|=C2=A0TheKey = Phone: 866-226-1702 = billing@thekey.com ----==_mimepart_68960146e9084_2363fb8848189c83204117b Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Alysce,=C2=A0 Good morning. I wanted to follow up and see if this clie= nt is still receiving services, or do I need to process a refund. Please = advise the credit has been completed. Thank you Respectfully, =C2=A0 Sophia Jantz Cl= ient Support Specialist II|=C2=A0 TheKey <span d