--0000000000005a6eca0649b21b50 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Diane, I am so sorry to hear about the loss of your mother. Please know that I am thinking of you and keeping you and your family in my prayers during this incredibly difficult time. With deepest sympathy, Lydia On Sat, Jan 31, 2026, 11:00=E2=80=AFAM Amelia Howard wrote: > Dear Diane, > > I am so deeply sorry to hear about the passing of your mother. > > We are all thinking of you and hope that your week off provides the peace > and space you need. We will ensure these items are followed up on. Please > reach out if you need anything. > > Sending you much love and strength. > Amelia > > > On Sat, Jan 31, 2026, 10:52 AM Diane Mockenhaupt > wrote: > >> Good Morning, >> >> My mother passed away peacefully this morning. I am taking next week of= f >> to mourn and make necessary arrangements. There will not be a funeral >> because my family is very private. >> >> Thank you all for your support over the last months/years, which allowed >> me to be present with her through the end. >> >> I need support with one item: Margarett Caswell >> >> Michelle, could you talk to Brandi about expectations of live-in care (i= f >> Margaret needs assistance overnight) and speak to Opey about how often s= he >> must provide hands on care to Margaret overnight? >> >> Venus, could you reach out to Elien Eliasoff to let her know staff is >> aware of the move from working hourly three days a week to being live-in >> three days a week? >> >> Thank you all again! >> >> Diane >> >> >> >> -- >> Diane Mockenhaupt >> General Manager, Chicago Office and Michigan Office >> dmockenhaupt@thekey.com >> Mobile: (224) 808-0607 >> Office: (847) 853-7777 >> TheKey.com >> *We value your feedback. Please leave us a Google review* >> >> >> > --0000000000005a6eca0649b21b50 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Diane, I am so sorry to hear about the loss of your mother. Pleas= e know that I am thinking of you and keeping you and your family in my pray= ers during this incredibly difficult time. With deepest sympathy, = Lydia=C2=A0 On Sat, Jan 31, 2026, 11:00=E2=80=AFAM Amelia Howard < amelia.howard@thekey.com > wrote: Dear Diane, I am so deeply sorry to hear about the passing of your mother.=C2=A0 We are all thinking of you and hope that your week off provides the peac= e and space you need. We will ensure these items are followed up on. Please= reach out if you need anything.=C2=A0 Sending you much love and str= ength. Amelia=C2=A0 On Sat, Jan 31, 2026, 10:52 AM Diane Mockenhaupt= < dmockenhaupt@thekey.com > wrote: Good Morning, = My mother passed away peacefully this morning.=C2=A0 I am taking= next week off to mourn and make necessary arrangements.=C2=A0 There will n= ot be a funeral because my family is very private.=C2=A0=C2=A0 Thank you all for your support over the last months/years= , which allowed