--00000000000048b9e80649b2076f Content-Type: text/plain; charset="UTF-8" Dear Diane, I am so deeply sorry to hear about the passing of your mother. We are all thinking of you and hope that your week off provides the peace and space you need. We will ensure these items are followed up on. Please reach out if you need anything. Sending you much love and strength. Amelia On Sat, Jan 31, 2026, 10:52 AM Diane Mockenhaupt wrote: > Good Morning, > > My mother passed away peacefully this morning. I am taking next week off > to mourn and make necessary arrangements. There will not be a funeral > because my family is very private. > > Thank you all for your support over the last months/years, which allowed > me to be present with her through the end. > > I need support with one item: Margarett Caswell > > Michelle, could you talk to Brandi about expectations of live-in care (if > Margaret needs assistance overnight) and speak to Opey about how often she > must provide hands on care to Margaret overnight? > > Venus, could you reach out to Elien Eliasoff to let her know staff is > aware of the move from working hourly three days a week to being live-in > three days a week? > > Thank you all again! > > Diane > > > > -- > Diane Mockenhaupt > General Manager, Chicago Office and Michigan Office > dmockenhaupt@thekey.com > Mobile: (224) 808-0607 > Office: (847) 853-7777 > TheKey.com > *We value your feedback. Please leave us a Google review* > > > --00000000000048b9e80649b2076f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dear Diane, I am so deeply sorry to hear abou= t the passing of your mother.=C2=A0 We are all thinking of you and h= ope that your week off provides the peace and space you need. We will ensur= e these items are followed up on. Please reach out if you need anything.=C2= =A0 Sending you much love and strength. Amelia=C2=A0 On Sat, = Jan 31, 2026, 10:52 AM Diane Mockenhaupt < dmockenhaupt@thekey.com > wrote: Good Morning, My mother passed away peacefully th= is morning.=C2=A0 I am taking next week off to mourn and make necessary arr= angements.=C2=A0 There will not be a funeral because my family is very priv= ate.=C2=A0=C2=A0 Thank you all for your suppo= rt over the last months/years, which allowed me to be present with her thro= ugh the end. I need support with one item: M= argarett Caswell=C2=A0 Michelle, could you talk to= Brandi about expectations of live-in care (if Margaret needs assistance ov= ernight) and speak to Opey about how often she must provide hands on care t= o Margaret overnight? Venus, could you reach out t= o Elien Eliasoff to let her know staff is aware of the move from working ho= urly three days a week to being live-in three days a week? =C2=A0Thank you all again! Diane -- Diane Mockenhaupt General Manager, Chicago Office and Michigan Office =20 dmockenhaupt@thekey.com Mobile: (224) 808-0607 Office: (847) 853-7777 = <td style=3D"font-weight:bold;line-hei