--000000000000323246064578dc71 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great! Thank you Sarah! *Regards,* *Liesel Springall, MHA* *Lead Home Care Advisor* liesel.springall@thekey.com Office: (773) 747-7911 https://thekey.com On Mon, Dec 8, 2025 at 3:03=E2=80=AFPM Sarah Tenny = wrote: > Thank you! Confirmed for tomorrow at 1:30 > > On Mon, Dec 8, 2025 at 4:27=E2=80=AFPM Bridgett Scherer > wrote: > >> Thanks Liesel! >> >> @Sarah Tenny making sure you saw this (: >> >> >> Bridgett Scherer >> >> Director, Client Experience | TheKey >> >> Mobile: 425.429.1064 >> >> >> >> On Mon, Dec 8, 2025 at 2:12=E2=80=AFPM Liesel Springall > liesel.springall@thekey.com> wrote: >> >>> Hello , >>> >>> The below Opportunity is ready for an assessment! An intake call has >>> already been conducted. Please contact the caller to introduce yourself= and >>> confirm the assessment date/time. >>> >>> **Please confirm the CSM completing assessment. ** >>> >>> Assessment Date and Time: 12/9 at 1:30pm >>> >>> Client Name: Debbie Smith >>> >>> Chatter Notes:Debbie Smith is at Missouri Baptist Hospital. She had >>> previous uterine cancer which caused her to be in and out of the hospit= al >>> and she is in a wheelchair and she fell out of it the other day which >>> landed her in the hospital this time. She needs help with physical >>> transfers to and from wheelchair, help with bathing, help with changing >>> depends as she is living with incontinence. She is feeling very weak an= d is >>> developing bedsores on the back of her legs. She needs assistance movin= g >>> around to prevent further skin breakdown. Zip Code : 63021 and quoted >>> $36-$40. Offered an assessment but she said she is still looking around= . >>> The hospital gave her a list and she is trying to see which company wil= l be >>> more cost efficient. I will follow up tomorrow. Hospital, private pay, = Zip >>> 63021, $36=E2=80=93$40, history of uterine cancer, fall risk. She canno= t back >>> herself into the wheelchair and recently fell out of it. Needs bathing >>> assistance. Uses depends. >>> >>> 12/8: Spoke with Debbie. She is discharging today and would like to >>> move forward with a phone AX 12/9 at 1:30pm. I also asked for her email= to >>> send her the intro email since she gets confused with the many agencies= she >>> has spoken with. Her email address is:debandjersmith@att.net >>> >>> Caller Name: Debbie Smith (Client) >>> >>> Caller Phone number: (314) 954-5983 >>> >>> Referral Account: Missouri Baptist Hospital >>> >>> SF LINK: >>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/= 006UH00000WXLmPYAX/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000los8d2AA%2= Fview%3Fchannel%3DOPEN_CTI >>> >>> Range Quoted: $36-$40 >>> >>> Address:908 Kiefer Ridge Dr. Ballwin, MO 63021 >>> >>> Weekly Hours: TBD >>> >>> Duration of Care: Greater than 6 months >>> >>> ANTICIPATED SOC: TBD at AX >>> >>> >>> >>> >>> *Regards,* >>> *Liesel Springall, MHA*