Re: Action Needed: Update Intake Chat Ownership

From
Bridgett Scherer <bscherer@thekey.com>
To
Audra Williams <audraw@thekey.com>
CC
GeneralManagers <GeneralManagers@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>, Matthew Albano <matthew.albano@thekey.com>, Bryan Carter <bryan.carter@thekey.com>, Cristal Munoz <cmunoz@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>
Date
Tue, 6 Jan 2026 11:05:43 -0800
Folder
INBOX
--000000000000bc70ad0647bcdd9c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable this is complete for PNW Bridgett Scherer Director, Client Experience | TheKey Mobile: 425.429.1064 On Tue, Jan 6, 2026 at 8:20=E2=80=AFAM Audra Williams w= rote: > Hi All! > > We have a quick request to support an upcoming intake chat cleanup and > standardization effort. > > Please update the ownership of your intake chats to include *Cristal > Munoz* and *Matt Albano*. The intake team is excited to align all intake > chat names using a consistent structure, which will be formatted as: > > *Intake Chat =E2=80=93 Office Name(s) / Region Name* > > Cristal has graciously offered to complete the chat name updates once > ownership is in place. Our goal is to have all updates completed by Frida= y. > > If you are not currently the owner of the intake chat, please coordinate > with the existing owner to ensure that you, Cristal, and Matt are added a= s > owners. > > Thank you for your partnership and support in helping streamline this > process. Please reach out if there are any questions. > > > -- > Audra Williams > Director, Divisional Operations > audraw@thekey.com > Mobile: (425) 757-7027 > https://thekey.com > > --000000000000bc70ad0647bcdd9c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable this is complete for PNW=C2=A0 Bridgett= Scherer Director, Client Experience |=C2=A0 TheKey Mobile: 425.429.1064

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