--000000000000ec02b50647bd22e0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable To confirm, we are using the PNW and Mountain chat for this correct? Best, *Terrell Pearson* General Manager 303-500-0406 TheKey.com [image: TheKey] On Tue, Jan 6, 2026 at 12:06=E2=80=AFPM Bridgett Scherer wrote: > this is complete for PNW > > > Bridgett Scherer > > Director, Client Experience | TheKey > > Mobile: 425.429.1064 > > > > On Tue, Jan 6, 2026 at 8:20=E2=80=AFAM Audra Williams = wrote: > >> Hi All! >> >> We have a quick request to support an upcoming intake chat cleanup and >> standardization effort. >> >> Please update the ownership of your intake chats to include *Cristal >> Munoz* and *Matt Albano*. The intake team is excited to align all intake >> chat names using a consistent structure, which will be formatted as: >> >> *Intake Chat =E2=80=93 Office Name(s) / Region Name* >> >> Cristal has graciously offered to complete the chat name updates once >> ownership is in place. Our goal is to have all updates completed by Frid= ay. >> >> If you are not currently the owner of the intake chat, please coordinate >> with the existing owner to ensure that you, Cristal, and Matt are added = as >> owners. >> >> Thank you for your partnership and support in helping streamline this >> process. Please reach out if there are any questions. >> >> >> -- >> Audra Williams >> Director, Divisional Operations >> audraw@thekey.com >> Mobile: (425) 757-7027 >> https://thekey.com >> >> > --000000000000ec02b50647bd22e0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable To confirm, we are using the PNW and Mountain chat for this correct?=C2=A0 Best,=C2=A0 Terrell Pearson General Manager 303-500-0406 <table border=3D"0" cellpaddi= ng=3D"0" cellspacing=3D"0" style=3D"font-size:16px;