--000000000000dcca1106490fd0c8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, Okay I can work on implementing that exception. Yes, I can use the profile_tag name of "VCH" to identify these cases. Just to sanity check, would you say that most clients in Vancouver come from the VCH contract? Also, should VCH clients be excluded from all of the quality metrics in the dashboard? Thanks, John Champagne Director of Analytics | *TheKey* *Mobile: 985.696.0424* [image: TheKey] On Thu, Jan 22, 2026 at 3:11=E2=80=AFPM Audra Williams = wrote: > Hi John! > > Our Vancouver office has a government contract and we need to exclude > those clients from the Quality dashboard. Would you be able to use their > Wellsky profile tag, "VCH" to make sure those clients are excluded? If > not, what are our options? > > Thanks so much! > > > -- > Audra Williams > National Director, Quality and Care Innovation > audraw@thekey.com > Mobile: (425) 757-7027 > https://thekey.com > > --000000000000dcca1106490fd0c8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, Okay I can work on= implementing that exception. Yes, I can use the profile_tag name of "= VCH" to identify these cases. Just to sanity check, would you say that= most clients in Vancouver come from the VCH contract?=C2=A0 = Also, should VCH clients be excluded from=C2=A0all of the qualit= y metrics in the dashboard? Thanks, = John Champagne Director of Analytics= =C2=A0 | =C2=A0 TheKey Mobile: 985.696.0424 On Thu, Jan 22, 2026 at 3:11=E2=80=AFPM Audra Williams < audraw@thekey.com > wrote: Hi John! Our Van= couver office has a government contract and we need to exclude those client= s from the Quality dashboard.=C2=A0 Would you be able to use their Wellsky = profile tag, "VCH" to make sure those clients are excluded?=C2=A0= If not, what are our options? Thanks so much! = -- Audra Williams National Director, Quality and Care Innova= tion =20 <td style=3D"li