Re: Fwd: IMPORTANT MAIL - [#1425506]

From
Madonna Borger <madonna.borger@thekey.com>
To
Trish Nguyen <utility_rent@thekey.com>
CC
tt@thekey.com, joey.taylor@thekey.com, carolyn.daoust@thekey.com, joey.taylor@homecareassistance.com
Date
Thu, 12 Feb 2026 08:20:18 -0800
Folder
INBOX
--000000000000e5c9c7064aa2ddf2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Team I have called multiple times and it has gone to an vm so I have left a msg. This notice states it has to be paid by tomorrow. If I cant get them to call me back, you might lose service to the office. I am not sure what other options we have here. Thanks' On Wed, Feb 11, 2026 at 1:26=E2=80=AFPM Trish Nguyen wrote: > Hi Joseph/Carolyn - Please note that our AP processing timeline normally > takes 2-3 weeks. Have the past invoices been sent to our AP inbox for > processing monthly? > > @Madonna - Can you please review and let us know if AP should handle this > payment? It is seriously past due and might not make it in time to avoid > disconnection. > > Regards, > =E2=80=8BAP Team > > > > > On Wed, 11 Feb at 3:02 PM , JosephTaylor joey.taylor@homecareassistance.com> wrote: > > Thank you, > This needs to be handled ASAP, they are threatening to cut our office's > power. > > On Wed, Feb 11, 2026 at 3:00=E2=80=AFPM Timothy Thomas wr= ote: > >> @Utility and Rent Support please see attached >> and advise on the status of this payment. Thanks >> >> On Wed, Feb 11, 2026 at 2:47=E2=80=AFPM Carolyn Daoust >> wrote: >> >>> See attachment. This just arrived today. >>> *Carolyn Daoust* >>> >>> Gestionnaire des Ressources Humaines/Employee Care Manager >>> Ressources Humaines/Human Resources >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> > > -- > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 1425506:611100 > --=20 Madonna Borger Real Estate Director * Please note my email has changed: * madonna.borger@thekey.com TheKey.com [image: TheKey] --000000000000e5c9c7064aa2ddf2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Team I have called multiple times and it has gone to a= n vm so I have left a msg.=C2=A0 This notice states it has to be paid by to= morrow.=C2=A0 If I cant get them to call me back, you might lose service to= the office.=C2=A0 I am not sure what other options we have here. Thanks&#39; On Wed, Feb 11, 2026 at 1:26=E2=80= =AFPM Trish Nguyen &lt; utility_r= ent@thekey.com &gt; wrote: Hi Joseph/Carolyn - Please note that our AP processing tim= eline normally takes 2-3 weeks.=C2=A0 Have the past invoices been sent to o= ur AP inbox for processing monthly?=C2=A0 @Madonna - Can you please review and let us know if AP sho= uld handle this payment? It is seriously past due and might not make it in = time to avoid disconnection. Regards, =E2=80=8BAP Team On Wed, 11 Feb at 3:02 PM , JosephTaylor &lt; joey.taylor@homecareassi= stance.com &gt; wrote: Thank you, This needs to be= handled ASAP, they are threatening to cut our office&#39;s power.=C2=A0 = On Wed, Feb 11, 2026 at 3:00=E2=80=AFPM Timothy Thomas &lt; tt@thekey.com &gt; wrote: <a class=3D"gmail_plusreply" id=3D"m_-1111573973376453065m_5451059508643670= 160plusR

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