----==_mimepart_691f64fc301aa_205bfd8120500219f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timon,=C2=A0 Can you send us a copy of the HST Tax Exepmtion lette= r for Sauad Andrews? Thanks, Cathy=C2=A0 Cathy Saari Coll= ections & Contact Center Specialist 2|=C2=A0TheKey 1-866-226-1702 billi= ng@thekey Hours-8:00am -5:00pm EST M-F =0D =0D On=0D Wed, 19 Nov at 3:31 PM=0D , Timon Page wrote:= =0D =0D Hi Cathy =0D =0D I can confirm that the Charge Tax box has been unchecked. =0D =0D =0D =0D =0D =0D Best regards, =C2=A0Timon Page=0D =0D =0D =0D =0D =0D General Manager, Ontario =0D =0D =0D timon.page@thekey.com =0D =0D =0D Mobile: (437) 223-0841 =0D =0D =0D =0D TheKey.ca =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, Nov 19, 2025 at 3:07=E2=80=AFPM Cathy Saari = wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi Timon,=C2=A0 =0D =0D =0D =0D I have reached out to the Invoicing team to answer the tax credit questi= on for Souad Andrews.=C2=A0 Please make sure you =C2=A0have removed the "= Charge Tax" option in Wellsky.=C2=A0 =0D =0D =0D =0D Thanks, Cathy=C2=A0=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Cathy Saari =0D =0D =0D =0D Collections & Contact Center Specialist 2|=C2=A0TheKey=0D =0D =0D =0D 1-866-226-1702 =0D =0D billing@thekey =0D =0D Hours-8:00am -5:00pm EST M-F =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 18 Nov at 3:12 PM=0D =0D , Cathy Saari wrote:=0D= =0D =0D =0D =0D =0D Hi=C2=A0Timon,=C2=A0 =0D =0D =0D =0D We received your email.=C2=A0 Not sure what the process is for this, but= I will find out and then get back with you. =0D =0D =0D =0D =0D =0D Thanks, Cathy=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Cathy Saari =0D =0D =0D =0D Collections & Contact Center Specialist 2|=C2=A0TheKey=0D =0D =0D =0D 1-866-226-1702 =0D =0D billing@thekey =0D =0D Hours-8:00am -5:00pm EST M-F =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 18 Nov at 8:24 AM=0D =0D , Timon Page wrote:= =0D =0D =0D =0D =0D =0D Hello =0D =0D =0D =0D See email below. How far back can we credit HST? =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Best regards, =C2=A0Timon Page=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D General Manager, Ontario =0D =0D =0D =0D =0D =0D timon.page@thekey.com =0D =0D =0D =0D =0D =0D Mobile: (437) 223-0841 =0D =0D =0D =0D =0D =0D =0D =0D TheKey.ca =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D ---------- Forwarded message --------- From: Jason Andrews Date: Mon, Nov 17, 2025 at 7:01=E2=80=AFPM Subject: HST Tax = Exemption Letter To: Jhonna Vallejo , Timon Pa= ge , Kristal Parris Cc= : Sarah Andrews =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hello All =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Not sure who is the correct person at The Key to address this with but ou= r mother had a government PSW annual visit and review today.=C2=A0 In tha= t