--0000000000001b3cad06450020c3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, I am catching up on my emails from my vacation and noticed that Lina's shifts have not resumed. Have we heard from Michael? If not I will reach out tomorrow. Kristal Parris RN, BScN Client Success Manager Tel: 416-488-8777 Email: kristal.parris@thekey.com Website: TheKey.ca [image: TheKey] On Wed, Nov 5, 2025 at 9:06=E2=80=AFPM Mina Levy wro= te: > Hi Kristal and Jhonna, > > I have canceled Carla's shift and copied you both on the reply to her. > Hopefully, she will confirm shortly; otherwise, I will call her. I have > also updated this cancellation in CC. > > Thank you, and have a nice night! > > Best, > > Mina Levy > > Staffing Manager/Gestionnaire du personnel. > > TheKey.CA > > 514-907-5065 > > > > > On Wed, Nov 5, 2025 at 7:58=E2=80=AFPM Kristal Parris > wrote: > >> Michael told me that Harvey will call me with discharge information. At >> this point they don't want anyone in hospital. We will wait for discharg= e >> and resume services in home. >> >> Still waiting to hear from them about a discharge. >> >> Kristal Parris RN, BScN >> Client Success Manager >> TheKey LLC >> Email: Kristal.Parris@thekey.com >> Website: Thekey.com >> >> On Wed, Nov 5, 2025, 7:57=E2=80=AFPM Jhonna Vallejo >> wrote: >> >>> Hello Good evening! >>> >>> Can you inform Carla, she=E2=80=99s scheduled for tomorrow. Seems they = are >>> putting services on hold. @kristal, can you confirm >>> >>> Thanks =F0=9F=99=8F >>> * Jhonna Vallejo * >>> Caregiver Manager >>> jhonna.vallejo@thekey.com >>> Office: (519) 954-2111 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> ---------- Forwarded message --------- >>> From: Michael Givens >>> Date: Wed, Nov 5, 2025 at 5:07=E2=80=AFPM >>> Subject: Re: SHIFT CONFIRMATION >>> To: Jhonna Vallejo >>> CC: Kristal Parris >>> >>> >>> Hi, I just sent an email to Kristal informing her that we are going to >>> pause services and tell my parents contact Kristal directly to resume t= hem. >>> I just asked that she confirmed that it=E2=80=99s her that we call and = what >>> number >>> Michael >>> >>> >>> On Nov 5, 2025, at 3:51=E2=80=AFPM, Jhonna Vallejo >>> wrote: >>> >>> =EF=BB=BF >>> >>> Hi Michael, >>> >>> I hope you are doing well. I wanted to let you know that Kiran was aske= d >>> to go home today at around 3:30 PM as there was nothing else required f= or >>> her to do. When Kiran informed your mother that she would be returning = on >>> Sunday, she was advised that she may still not be needed. >>> >>> In addition, Carla is scheduled to provide services from tomorrow >>> through Saturday ongoing. >>> >>> We