--00000000000030f6690642e38363 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Kristal and Jhonna, I have canceled Carla's shift and copied you both on the reply to her. Hopefully, she will confirm shortly; otherwise, I will call her. I have also updated this cancellation in CC. Thank you, and have a nice night! Best, Mina Levy Staffing Manager/Gestionnaire du personnel. TheKey.CA 514-907-5065 On Wed, Nov 5, 2025 at 7:58=E2=80=AFPM Kristal Parris wrote: > Michael told me that Harvey will call me with discharge information. At > this point they don't want anyone in hospital. We will wait for discharge > and resume services in home. > > Still waiting to hear from them about a discharge. > > Kristal Parris RN, BScN > Client Success Manager > TheKey LLC > Email: Kristal.Parris@thekey.com > Website: Thekey.com > > On Wed, Nov 5, 2025, 7:57=E2=80=AFPM Jhonna Vallejo > wrote: > >> Hello Good evening! >> >> Can you inform Carla, she=E2=80=99s scheduled for tomorrow. Seems they a= re >> putting services on hold. @kristal, can you confirm >> >> Thanks =F0=9F=99=8F >> * Jhonna Vallejo * >> Caregiver Manager >> jhonna.vallejo@thekey.com >> Office: (519) 954-2111 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> ---------- Forwarded message --------- >> From: Michael Givens >> Date: Wed, Nov 5, 2025 at 5:07=E2=80=AFPM >> Subject: Re: SHIFT CONFIRMATION >> To: Jhonna Vallejo >> CC: Kristal Parris >> >> >> Hi, I just sent an email to Kristal informing her that we are going to >> pause services and tell my parents contact Kristal directly to resume th= em. >> I just asked that she confirmed that it=E2=80=99s her that we call and w= hat number >> Michael >> >> >> On Nov 5, 2025, at 3:51=E2=80=AFPM, Jhonna Vallejo >> wrote: >> >> =EF=BB=BF >> >> Hi Michael, >> >> I hope you are doing well. I wanted to let you know that Kiran was asked >> to go home today at around 3:30 PM as there was nothing else required fo= r >> her to do. When Kiran informed your mother that she would be returning o= n >> Sunday, she was advised that she may still not be needed. >> >> In addition, Carla is scheduled to provide services from tomorrow throug= h >> Saturday ongoing. >> >> We would just like clarification on whether services will resume as >> scheduled. This will allow us to notify the PSW accordingly. >> >> Thank you in advance, and we appreciate your guidance. >> >> * Jhonna Vallejo * >> Caregiver Manager >> jhonna.vallejo@thekey.com >> Office: (519) 954-2111 >> >> TheKey.ca >> >> [image: TheKey] >> >> --00000000000030f6690642e38363 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Kristal and Jhonna, I = have canceled Carla's shift and copi