--0000000000006068bd0640a947de Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I pulled a random client that had a deactivated reason for CT. Client is Krista Hill, she is actively on service with care one day a week so no idea why they are saying last bill date was June. I believe she may have been deactivated briefly at one time but is a current client. Looks like this data is useless. On Wed, Oct 8, 2025 at 1:41=E2=80=AFPM Audra Williams w= rote: > I believe they did a data dump for livewell but I need to check that. > > *Audra N. Williams* > > Director, Divisional Operations | TheKey > > Mobile: 425.757.7027 > > > > > > On Wed, Oct 8, 2025 at 1:35=E2=80=AFPM Kimberly Guerci wrote: > >> A reminder is good and to Tim's point, the Livewell clients have just >> recently started in WS so seems odd that there are so many. I will take= a >> look. >> >> On Wed, Oct 8, 2025 at 1:15=E2=80=AFPM Timothy Thomas wr= ote: >> >>> BTW that list is inaccurate. Plenty of active clients on it. >>> >>> On Wed, Oct 8, 2025 at 12:41=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Yes I'm good with this. I'm surprised there are so many in Canada, >>>> we're aware of the costs. >>>> >>>> On Wed, Oct 8, 2025 at 12:19=E2=80=AFPM BethAnn Rosario >>> bethann.rosario@thekey.com> wrote: >>>> >>>>> I am fine with that reminder spreadsheet for sure >>>>> . >>>>> -thanks, BA >>>>> >>>>> *Beth Ann Rosario* >>>>> >>>>> Sr Regional Director, Southeast | TheKey >>>>> >>>>> Mobile: 919.899.5543 >>>>> >>>>> >>>>> >>>>> >>>>> On Wed, Oct 8, 2025 at 12:08=E2=80=AFPM Audra Williams >>>>> wrote: >>>>> >>>>>> I told her it was going to be an issue in regulated but we would >>>>>> welcome the spreadsheet as a reminder. I wanted to also get your th= oughts >>>>>> too because I would rather have one process and not make it a regula= ted vs >>>>>> non regulated thing. >>>>>> >>>>>> I am fine with an email going out once a month as a reminder of >>>>>> anyone that has not started care or had a shift in 31+ days. >>>>>> >>>>>> Best, >>>>>> >>>>>> On Wed, Oct 8, 2025 at 9:03=E2=80=AFAM BethAnn Rosario >>>>> bethann.rosario@thekey.com> wrote: >>>>>> >>>>>>> In regulated states, the nurse is the only person who can discharge >>>>>>> a client because they have to put a discharge summary in place >>>>>>> >>>>>>> -thanks, BA >>>>>>> >>>>>>> *Beth Ann Rosario* >>>>>>> >>>>>>> Sr Regional Director, Southeast | TheKey >>>>>>> >>>>>>> Mobile: 919.899.5543 >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Wed, Oct 8, 2025 at 12:01=E2=80=AFPM Audra Williams >>>>>>> wrote: >>>>>>> >>>>>>>> Thoughts on this? >>>>>>>> >>>>>>>> ---------- Forwarded message --------- >>>>>>>> From: Jeannie Ortiz >>>>>>>> Date: Tue, Oct 7, 2025 at 4:00=E2=80=AFPM >>>>>>>> Subject: Re: Deactivating Clients in Clear Care >>>>>>>> To: Audra Williams >>>>>>>> Cc: Tiffany Silton , Michelle Schefter >>>>>>> michelle.kenaga@thekey.com> >>>>>>>> >>>>>>>> >>>>>>>> Here is the link for the clients currently ac