Re: Miles vs KMs - [#1277527]

From
Cathy Saari <billing@thekey.com>
To
joey.taylor@thekey.com
CC
tt@thekey.com
Date
Tue, 04 Nov 2025 13:22:04 +0000
Folder
INBOX
----==_mimepart_6909fdfc32492_1fc1038f587848207143 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey Here is the explanation on Miles vs KM from Kristy in Invoici= ng: Distance is billed on invoices as mileage. Otherwise, the invoice= has the same distance data as what is entered into ClearCare. For exampl= e, if a client is billed 12 Kilometers at $0.50 per kilometer in CC, the = invoice will reflect a QTY of 12 at $0.50 per qty. Some locations add= 'KM' to the mileage notes to help clarify for client visibility.=C2=A0 = Thanks, Cathy Cathy Saari Collections & Contact Center Spec= ialist 2|=C2=A0TheKey 1-866-226-1702 billing@thekey Hours-8:00am -5:00= pm EST M-F =0D =0D On=0D Mon, 3 Nov at 9:15 AM=0D , Cathy Saari wrote:=0D= =0D =0D Hi Joey,=C2=A0 =0D =0D I am still waiting on an answer from the Invoicing Team on what shows on= Canadian client's invoices for mileage--miles or kilometers. =C2=A0 =0D= =0D Thanks, Cathy=C2=A0=C2=A0 =0D =0D =0D =0D =0D Cathy Saari =0D =0D Collections & Contact Center Specialist 2|=C2=A0TheKey=0D =0D 1-866-226-1702 =0D billing@thekey =0D Hours-8:00am -5:00pm EST M-F =0D =0D =0D =0D =0D =0D =0D =0D On=0D Thu, 30 Oct at 12:06 PM=0D , Cathy Saari wrote:=0D= =0D =0D Hi Joey, =0D =0D =E2=80=8BI am checking with invoicing on this.=C2=A0 Will get back to yo= u soon. =0D =0D =0D Thanks, Cathy =0D =C2=A0 =0D =0D =0D =0D =0D Cathy Saari =0D =0D Collections & Contact Center Specialist 2|=C2=A0TheKey=0D =0D 1-866-226-1702 =0D billing@thekey =0D Hours-8:00am -5:00pm EST M-F =0D =0D =0D =0D =0D =0D =0D =0D On=0D Wed, 29 Oct at 6:02 PM=0D , JosephTaylor wro= te:=0D =0D Good Afternoon, A Canadian client forwarded me an invoice (attached bel= ow). I noticed the verbiage is all in Miles/Mileage. Is this an error for= this specific invoice or is this how all Canadian invoices are produced = for clients that are billed? Thanks,=C2=A0 =0D =0D Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_6909fdfc32492_1fc1038f587848207143 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Joey =0D =0D =0D Here is the explanation on Miles vs KM from Kristy in In= voicing: =0D =0D Dista= nce is billed on invoices as mileage. Otherwise, the invoice has the same= distance data as what is entered into ClearCare. For example, if a clien= t is billed 12 Kilometers at $0.50 per kilometer in CC, the invoice will = reflect a QTY of 12 at $0.50 per qty. =0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(24, 50, 71); font-family: "Helvetica Neue", He= lvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-var= iant-ligatures: normal;

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