Re: Mary and Ray Albo | Invoices 1231897, 1244341, 1242689, 1226207

--0000000000002fcf68064cedb960 Content-Type: multipart/alternative; boundary="0000000000002fcf67064cedb95f" --0000000000002fcf67064cedb95f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI, Sorry, maybe read my clear care note but as of right now she is sending the $3,000 to try to avoid having her services paused while she sorts out the remaining balance. She is convinced that we double-billed her. *Respectfully, * *Shawntel Sousa, LPN* Client Success Manager | TheKey Mobile: 403-305-6588 Office: 403-301-3777 On Fri, Mar 13, 2026 at 2:14=E2=80=AFPM Marc Atkinson wrote: > Hi Everyone, > > Some good news here! I was compiling Mary & Ray Albo's account statements > to provide your office with the open balances due, per Chuck's request. I > then noticed that we just received a $3,000 e-transfer payment from > Candice. Please see the details of the payment below. > > The account balances, before posting the $3,000.00, are also seen below. > > Lito and I will review the invoices to determine which ones are the oldes= t > to apply the funds to, and we will send an email detailing the payment to > Candice before posting it. Our wish is to be as completely transparent wi= th > the posting of funds as possible,. > > May your office please review this information and advise if Candice told > your office during the call that she would bring the account current, or > should we only expect the $3,000 for the time being and continue to follo= w > up for additional payments? Lito and I agree that we must stress that she > needs to bring the account completely current or face service suspension. > > We would appreciate any additional information and will work on applying > and posting the $3,000 payment as described below. > > Thank you! > > > *Mary Albo* - Current Balance prior to posting part of the $3,000 payment= :* > $10,969.35* > > - Please note that the invoices highlighted in orange are still on the > CDHC account but will likely need to be moved. > > Invoice Date > Invoice Amount > Amount Paid > Amount Remaining > Due Date > Days Overdue > Service Start Date > Service End Date > 1/29/2025 $537.76 $212.07 $325.69 2/15/2026 26 1/13/2025 1/22/2025 > 2/12/2025 $382.48 $382.48 2/15/2026 26 1/27/2025 2/5/2025 > 2/26/2025 $362.99 $362.99 2/15/2026 26 2/10/2025 2/19/2025 > 3/12/2025 $537.76 $537.76 2/15/2026 26 2/24/2025 3/5/2025 > 3/26/2025 $537.76 $537.76 2/15/2026 26 3/10/2025 3/19/2025 > 4/9/2025 $382.48 $382.48 2/15/2026 26 3/24/2025 3/31/2025 > 4/23/2025 $502.47 $502.47 2/15/2026 26 4/7/2025 4/17/2025 > 5/7/2025 $403.32 $403.32 2/15/2026 26 4/21/2025 4/30/2025 > 5/21/2025 $134.44 $134.44 2/15/2026 26 5/5/2025 5/15/2025 > 6/4/2025 $516.92 $516.92 2/15/2026 26 5/19/2025 5/29/2025 > 7/2/2025 $537.76 $537.76 2/15/2026 26 6/16/2025 6/27/2025 > 7/16/2025 $67.22 $67.22 2/15/2026 26 6/30/2025 6/30/2025 > 7/30/2025 $537.76 $537.76 2/15/2026 26 7/14/2025 7/25/2025 > 8/13/2025 $516.92 $516.92 2/15/2026 26 7/28/2025 8/7/2025 > 8