--000000000000884c41063fcf1301 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Venus Hurd Johnson Nick called again and was wondering when you would reach out - he really would like to know if he should explore other options - please call him as soon as possible thank you! *Warmest Regards, MARIA PRUDHONT* LEAD HOMECARE ADVISOR NATIONWIDE *CELL: 310.713.8530* *DIRECT: 424-334-0764 (After Hours & Weekends)E-MAIL: mprudhont@thekey.com * *WEBSITE:* TheKey.com [image: TheKey] On Sat, Sep 27, 2025 at 11:06=E2=80=AFAM Venus Hurd Johnson wrote: > Yes, calling for today. > > Sent from my iPhone > > On Sep 27, 2025, at 1:03=E2=80=AFPM, Diane Mockenhaupt > wrote: > > =EF=BB=BF > > Venus will call. > > On Sat, Sep 27, 2025 at 12:44=E2=80=AFPM Diane Mockenhaupt dmockenhaupt@thekey.com> wrote: > >> Venus, >> >> Please call on this assessment, as a Tier 4 the rate is plus $25 an hou= r >> or $74 an hour. If she will commit to more than 30 hours in the first we= ek >> - tier 3 and then rate is $45. >> >> Thanks, >> Diane >> >> On Sat, Sep 27, 2025 at 12:37=E2=80=AFPM Maria Prudhont >> wrote: >> >>> *Next Steps: IMPORTANT NOTE - PLEASE CALL NICK TODAY- He would like to >>> know if we are able to do this - if not please refer him out ASAP - if= we >>> are not able to help him - * >>> >>> *First - AWESOME JOB!!! @Claudia Cook !!! >>> Per Nick said he met you originally at Lutheran General when she was >>> discharged from that hospital and was so impressed and thankful that yo= u >>> were a calming voice and anchor during a time of chaos for them, which = is >>> why he is calling today. He appreciated your presence and expertise at= the >>> time of distress for them. cc @Timothy Thomas @Diane >>> Mockenhaupt * >>> >>> *Since this is a TIER 4 (it may end up a Tier 3 if they go over 31+ >>> hours for the week) - The plan is to have service start at Belmont Vill= age >>> on discharge - do 4 hrs for that day and then do the following day for = 8 >>> hours - Belmont will evaluate her condition and see if further care an >>> assistance is needed - for now the commitment is only for those 2 days.= I >>> quoted the range but let him know that because ofthe short term commitm= ent >>> - the rate will be determined by the branch and at a higher rate IF we = are >>> even able to take this. I let him know that this is subject to >>> availability of staff.* >>> >>> *CSM/GM/HCL to call and introduce yourself and confirm the intake >>> assessment/consultation. Please 'reply all' to this email to confirm >>> receipt of this request and who will be completing the assessment. * >>> >>> *** Please make sure to update Salesforce with yourself as the >>> Opportunity Owner.*** >>> >>> *Contacts:* >>> >>> >>> >>> - Brother and POA - Nick Scalise (847) 867-8023 >>> - scalise4@ameritech.net >>> >>> *Referral Source*: >>> >>> Lutheran General @Claudia Cook >>> >>> >>> *SF Link*: >>> >>> >>> https://homecareassistance.lightning.force.com/lightning/r/Opp