--0000000000008c1dc20645c5c65c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sorry for my delayed reply!! Assessment is confirmed On Thu, Dec 11, 2025 at 5:11=E2=80=AFPM Liesel Springall wrote: > Great! @Sarah Tenny please call Richard today to > confirm AX. He just called and is anxious. I realize it hasn't been long > since I sent original email but he is anxious, so please follow up with h= im > as soon as possible. Thank you so much! > *Regards,* > *Liesel Springall, MHA* > *Lead Home Care Advisor* > liesel.springall@thekey.com > Office: (773) 747-7911 > https://thekey.com > > > > On Thu, Dec 11, 2025 at 2:55=E2=80=AFPM Bridgett Scherer > wrote: > >> We got it! @Sarah Tenny will grab this, thank >> you! >> >> >> Bridgett Scherer >> >> Director, Client Experience | TheKey >> >> Mobile: 425.429.1064 >> >> >> >> On Thu, Dec 11, 2025 at 2:33=E2=80=AFPM Liesel Springall > liesel.springall@thekey.com> wrote: >> >>> Hello , >>> >>> The below Opportunity is ready for an assessment! An intake call has >>> already been conducted. Please contact the caller to introduce yourself= and >>> confirm the assessment date/time. >>> >>> **Please confirm the CSM completing assessment. ** >>> >>> Assessment Date and Time: 12/12 at 1pm *In person at Rehab Institute St= . >>> Louis (4455 Duncan Ave, St. Louis MO 63110 >>> >>> Client Name: Richard McDonald >>> >>> Chatter Notes:Richard was referred to us by the Rehabilitation >>> Institute St. Louis. He is dc home or to his brother's home this Saturd= ay >>> 12/13. He had a fall in November and hit his head. He did not elaborate= on >>> medical conditions due to him stating it is too long of a story and he = has >>> some confusion as to what happened. He is ambulatory but rehab is >>> suggesting for him to use a cane. >>> >>> Services needed: meal preparation, light housekeeping and transportatio= n >>> >>> Rates quoted: $36-$40 He does not have LTCI >>> >>> He would like an in person AX 12/12 at 1 pm he is in room 202A >>> >>> Caller Name: Richard McDonald >>> >>> Caller Phone number: (314) 805-1473 >>> >>> Referral Account: Rehabilitation Institute of St. Louis >>> >>> SF LINK: >>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/= 006UH00000X6EIDYA3/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000m9Erj2AE%2= Fview%3Fchannel%3DOPEN_CTI >>> >>> Range Quoted: $36-$40 >>> >>> Address: 3592 Sunrise Dr. Antonia MO 63052 >>> >>> Weekly Hours: TBD >>> >>> Duration of Care: 1-6 weeks >>> >>> ANTICIPATED SOC: 12/15 >>> >>> >>> >>> *Regards,* >>> *Liesel Springall, MHA* >>> *Lead Home Care Advisor* >>> liesel.springall@thekey.com >>> Office: (773) 747-7911 >>> https://thekey.com >>> >>> >> --=20 Sarah Tenny, BSN, MSN Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * --0000000000008c1dc20645c5c65c Content-Type: text/ht