--00000000000019d0af0645c60a12 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No worries! Thanks Sarah *Regards,* *Liesel Springall, MHA* *Lead Home Care Advisor* liesel.springall@thekey.com Office: (773) 747-7911 https://thekey.com On Fri, Dec 12, 2025 at 10:53=E2=80=AFAM Sarah Tenny wrote: > Sorry for my delayed reply!! Assessment is confirmed > > On Thu, Dec 11, 2025 at 5:11=E2=80=AFPM Liesel Springall liesel.springall@thekey.com> wrote: > >> Great! @Sarah Tenny please call Richard today >> to confirm AX. He just called and is anxious. I realize it hasn't been l= ong >> since I sent original email but he is anxious, so please follow up with = him >> as soon as possible. Thank you so much! >> *Regards,* >> *Liesel Springall, MHA* >> *Lead Home Care Advisor* >> liesel.springall@thekey.com >> Office: (773) 747-7911 >> https://thekey.com >> >> >> >> On Thu, Dec 11, 2025 at 2:55=E2=80=AFPM Bridgett Scherer >> wrote: >> >>> We got it! @Sarah Tenny will grab this, thank >>> you! >>> >>> >>> Bridgett Scherer >>> >>> Director, Client Experience | TheKey >>> >>> Mobile: 425.429.1064 >>> >>> >>> >>> On Thu, Dec 11, 2025 at 2:33=E2=80=AFPM Liesel Springall >> liesel.springall@thekey.com> wrote: >>> >>>> Hello , >>>> >>>> The below Opportunity is ready for an assessment! An intake call has >>>> already been conducted. Please contact the caller to introduce yoursel= f and >>>> confirm the assessment date/time. >>>> >>>> **Please confirm the CSM completing assessment. ** >>>> >>>> Assessment Date and Time: 12/12 at 1pm *In person at Rehab Institute >>>> St. Louis (4455 Duncan Ave, St. Louis MO 63110 >>>> >>>> Client Name: Richard McDonald >>>> >>>> Chatter Notes:Richard was referred to us by the Rehabilitation >>>> Institute St. Louis. He is dc home or to his brother's home this Satur= day >>>> 12/13. He had a fall in November and hit his head. He did not elaborat= e on >>>> medical conditions due to him stating it is too long of a story and he= has >>>> some confusion as to what happened. He is ambulatory but rehab is >>>> suggesting for him to use a cane. >>>> >>>> Services needed: meal preparation, light housekeeping and transportati= on >>>> >>>> Rates quoted: $36-$40 He does not have LTCI >>>> >>>> He would like an in person AX 12/12 at 1 pm he is in room 202A >>>> >>>> Caller Name: Richard McDonald >>>> >>>> Caller Phone number: (314) 805-1473 >>>> >>>> Referral Account: Rehabilitation Institute of St. Louis >>>> >>>> SF LINK: >>>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity= /006UH00000X6EIDYA3/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000m9Erj2AE%= 2Fview%3Fchannel%3DOPEN_CTI >>>> >>>> Range Quoted: $36-$40 >>>> >>>> Address: 3592 Sunrise Dr. Antonia MO 63052 >>>> >>>> Weekly Hours: TBD >>>> >>>> Duration of Care: 1-6 weeks >>>> >>>> ANTICIPATED SOC: 12/15 >>>> >>>> >>>> >>>> *Regards,* >>>> *Liesel Springall, MHA* >>>> *Lead Home Care Advisor* >>>> l