--0000000000000c5409063c1c3b38 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, I have not heard anything yet in terms of a response to the email request you are CC=C3=A8d on, and the case manager did not have a date on their r= eturn to office. It should be stated that we typically do not receive forms with an end date from MPI when they initiate a service request (from my experience). Typically they will reassess this person as we go along, and if they determine sufficient recovery then an end date for service is provided. The assumption is that we provide service until there is a defined ending. I will ask the client directly if they have any info to this effect and update you no later then tomorrow. Thanks, On Mon, Aug 11, 2025 at 2:26=E2=80=AFPM Erea=E2=80=99unah Thomas wrote: > Good Day! > > Checking on the status regarding documentation from MPI showing the > approved amount and end date for Pedro. > > Kind Regards, > > *Ereaunah Thomas * > *Email: *ltci@thekey.com > *PH:* 855-205-8007 > *Fax:* 813-693-5625 > > 1147981:611100 > --=20 Brian Boxall Client Success Manager Direct 431 887 1785 Office 204 489 6000 TheKey.ca [image: TheKey] --0000000000000c5409063c1c3b38 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, I have not heard anythi= ng yet in terms of a response to the email request you are CC=C3=A8d on,=C2= =A0 and the case manager did not=C2=A0 have a date on their return to offic= e. It should be stated that=C2=A0we typically do not receive forms with= =C2=A0an end date from MPI when they initiate a service request (from my ex= perience).=C2=A0 Typically they will reassess this person as we go along,= =C2=A0 and if they determine sufficient=C2=A0 recovery then an end date for= service=C2=A0 is provided. The assumption is that we=C2=A0provide service = until there is a defined ending. I will=C2=A0 ask the client dire= ctly if they have any info to this effect and update you no later then tomo= rrow. Thanks, On Mon, Aug 11, 2025 at 2:26=E2=80=AFPM Erea=E2=80=99unah Thomas <= clientservice@thekey.com >= ; wrote: Good Day!=C2=A0 Checking on the status regarding=C2=A0 documentation from MPI showing the approved amount and end date for= Pedro.=C2=A0 =C2=A0 Kind Regards, Ereaunah Thomas=C2=A0 Email:=C2=A0 ltci@thekey.com PH: 855-205-8007 =C2=A0 Fax: 813-693-5625 1147981:611100 -- <td style=3D"font-family:"Neue Helvetica W01","Helvetica Neu= e",