--00000000000013448e063c303025 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, I spoke with Ariel (MPI Client ) who is looking for any paperwork that he has received from MPI , and will follow up with me tomorrow. If i don't hear from him by end of day , I will reach out again. Regards, On Mon, Aug 11, 2025 at 2:49=E2=80=AFPM Brian Boxall w= rote: > Hi there, > > I have not heard anything yet in terms of a response to the email request > you are CC=C3=A8d on, and the case manager did not have a date on their= return > to office. > It should be stated that we typically do not receive forms with an end > date from MPI when they initiate a service request (from my experience). > Typically they will reassess this person as we go along, and if they > determine sufficient recovery then an end date for service is provided. > The assumption is that we provide service until there is a defined ending= . > I will ask the client directly if they have any info to this effect and > update you no later then tomorrow. > > > Thanks, > > On Mon, Aug 11, 2025 at 2:26=E2=80=AFPM Erea=E2=80=99unah Thomas > wrote: > >> Good Day! >> >> Checking on the status regarding documentation from MPI showing the >> approved amount and end date for Pedro. >> >> Kind Regards, >> >> *Ereaunah Thomas * >> *Email: *ltci@thekey.com >> *PH:* 855-205-8007 >> *Fax:* 813-693-5625 >> >> 1147981:611100 >> > > > -- > Brian Boxall > > Client Success Manager > > Direct 431 887 1785 > > Office 204 489 6000 > > > > > > TheKey.ca > > [image: TheKey] > > --=20 Brian Boxall Client Success Manager Direct 431 887 1785 Office 204 489 6000 TheKey.ca [image: TheKey] --00000000000013448e063c303025 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, I spoke with Ariel (MPI=C2=A0= Client )=C2=A0 who is looking for any paperwork that he has received from = MPI , and will follow up with me tomorrow. If i don't hear from him by = end of day , I will reach out again. Regards, On Mon, Aug 11, 2025 a= t 2:49=E2=80=AFPM Brian Boxall < bb= oxall@thekey.com > wrote: Hi there, I have = not heard anything yet in terms of a response to the email request you are = CC=C3=A8d on,=C2=A0 and the case manager did not=C2=A0 have a date on their= return to office. It should be stated that=C2=A0we typically do not re= ceive forms with=C2=A0an end date from MPI when they initiate a service req= uest (from my experience).=C2=A0 Typically they will reassess this person a= s we go along,=C2=A0 and if they determine sufficient=C2=A0 recovery then a= n end date for service=C2=A0 is provided. The assumption is that we=C2=A0pr= ovide service until there is a defined ending. I will=C2=A0 ask t= he client directly if they have any info to this effect and update you no l= ater then tomorrow. Thanks, On= Mon, Aug 11, 2025 at 2:26=E2=80=AFPM Erea=E2=80=99unah Thomas < clientservice@thekey= .com > wrote: Good Day!=C2=A0 Checking on the