Re: CSM & CGM Hours Baseline Adjustments Changes in the future.

From
Jennifer Geist <jennifer.geist@thekey.com>
To
Robert Valliant <bob.valliant@thekey.com>
CC
Jessica Thomas <jessica.thomas@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Timothy Thomas <tt@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, Michele Boehmer <mboehmer@thekey.com>, Emily Kraeter <emily.kraeter@thekey.com>, Erica Ornelas <erica.ornelas@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, John Champagne <john.champagne@thekey.com>, Geoff Dion <geoffrey.dion@thekey.com>
Date
Thu, 19 Feb 2026 07:10:47 -0800
Folder
INBOX
--0000000000003ab956064b2eb617 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and understood. On Thu, Feb 19, 2026 at 6:52=E2=80=AFAM Robert Valliant wrote: > Hi RDOs: > > Given the need for future Hours Baseline Adjustments (for situations such > as new hires or client reassignments to balance workloads) for incentive > plan calculations, we need a simple process to ensure incentive dashboard= s > can be updated in a timely manner. > > Accordingly, I recommend the following plan: > > - RDOs email to me applicable Baseline Hours changes to me by the last > day of the month, effective the 1st day of the following month. Pleas= e > include the reason for the change. > - I will compile the changes and send them to D & A within the first > few days of themonth. > - D & A will then upload the changes to the dashboards. > > Thanks and please let me know if you have any questions. > > Bob > --0000000000003ab956064b2eb617 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and understood. On Thu, Feb 19, 202= 6 at 6:52=E2=80=AFAM Robert Valliant &lt; bob.valliant@thekey.com &gt; wrote: Hi RDOs: Given the need f= or future Hours Baseline Adjustments (for situations such as=C2=A0new hires= or client reassignments to balance workloads) for incentive plan calculati= ons, we need a simple process to ensure incentive dashboards can be updated= in a timely manner. Accordingly, I recommend the = following plan: RDOs email to me applicable Baseline Hour= s changes to me by the last day of the month, effective the 1st day of the = following month.=C2=A0 Please include the reason for the change. I = will compile the changes and send them to D &amp; A within the first few da= ys of themonth.=C2=A0=C2=A0 D &amp; A will then upload the changes = to the=C2=A0dashboards. Thanks and please let me know if you = have any questions. Bob --0000000000003ab956064b2eb617--

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