--0000000000009eb0050640807e7b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, This has been updated: https://thekey.ca/caregiver-careers?no-cache Thanks, Phil On Mon, Oct 6, 2025 at 12:44=E2=80=AFPM Steve Koyanagi wrote: > FYI also added Phil in the event we want to make any changes to the > website. > > On Mon, Oct 6, 2025 at 9:44=E2=80=AFAM Steve Koyanagi > wrote: > >> Given how unhinged she is, what are our options to help get her paid as >> quickly as possible based on her resignation? >> >> Tim, is this the only province we pay bi-weekly? Is it critical we >> advertise "weekly pay" for those provinces where we pay weekly or can we >> just remove that altogether from the website? >> >> >> >> On Mon, Oct 6, 2025 at 9:34=E2=80=AFAM Chuck Terlesky >> wrote: >> >>> Hi Steve and Tim, >>> >>> It appears that a caregiver wants to involve our legal department. >>> >>> What do you think the next steps in communication should be? Ive >>> attached a copy of her signed contract. >>> >>> Regards, >>> Chuck >>> >>> >>> >>> ---------- Forwarded message --------- >>> From: Debora Waller >>> Date: Mon, Oct 6, 2025 at 10:26=E2=80=AFAM >>> Subject: Re: Urgent: Outstanding Wage Payment >>> To: Jessica Groen >>> Cc: Chuck Terlesky , Veronique Ree >> veronique.ree@thekey.com> >>> >>> >>> Dear Jessica, >>> >>> Effective immediately, I am resigning from my position as a Health Care >>> Aide with TheKey Home Care Calgary. >>> >>> This decision is based on TheKey=E2=80=99s misrepresentation of a key t= erm of >>> employment. The company=E2=80=99s official website clearly advertises w= eekly pay >>> for caregivers, which was a major factor in my decision to accept this >>> position. However, I later learned that TheKey Calgary operates on a >>> biweekly pay schedule =E2=80=94 a term that was never clarified verball= y or >>> transparently explained before I was asked to sign my contract under ti= me >>> pressure. >>> >>> I would have appreciated it if the pay frequency had been clearly >>> communicated prior to hiring, as I believe this falls under TheKey=E2= =80=99s >>> responsibility, especially since it differs from what is publicly >>> advertised. This constitutes a material misrepresentation and a breach = of >>> the good-faith basis of our employment relationship. As such, I conside= r >>> this relationship to have been broken by the employer and am therefore >>> resigning effective immediately. >>> >>> Please confirm receipt of this email and ensure that my final wages are >>> paid promptly. >>> >>> Sincerely, >>> Debora Waller >>> >>> On Mon, Oct 6, 2025 at 10:22=E2=80=AFAM Jessica Groen >>> wrote: >>> >>>> Hi Debora, >>>> >>>> Thank you for your email. I have included our general manager into >>>> this email. Please note that everyone is given a minimum of 24 hours t= o >>>> review and sign their contracts. >>>> >>>> I can understand the confusion in the matter however some offices >>>> throughout North America pa