--000000000000551d56063d36d7b8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is very helpful, thank you! Seeing as the majority of the July amount has been sent off for payment and this is for one individual client. @Ashle= y Mirone and I are suggesting we wait for @Julia Jenkins to review this tomorrow when she is back in the office. Jackie Summers Director of Sales Operations 951-675-0413 TheKey.com [image: TheKey] On Mon, Aug 25, 2025 at 1:48=E2=80=AFPM Christopher Rafferty wrote: > Of course, and thank you for adding context! Also, I would like to assure > you that your whole July GM HCL Plan SPIF was not all entirely delayed, > just whatever the payment would be for this 1 client is delayed! The > remainder of your July SPIFF was sent off to CAN Payroll on Friday where > they will pay as normally scheduled for your province! > > The plan now would be to get this client showing up in your proof, then > send that amount over to CAN Payroll where they would get that chunk paid > out to you! > > Thanks all > Chris > > On Mon, Aug 25, 2025 at 4:19=E2=80=AFPM Joey Taylor > wrote: > >> Thanks Chris!! >> >> @Jackie Summers To provide some context, client >> Paulette Marcotte Lafleur was a referral from the account "R=C3=A9sidenc= e >> Manoir Outremont - Cogir" This was my account for the last year. The >> referral was made to me and was before Isabelle (our HCL) started workin= g. >> When Isabelle started, I handed it off to her in hopes she could grow it= . I >> was assured by Julian that when the account was transferred over in >> Isabelle's name, it would not affect any clients that started before >> Isabelle's start date or my GM SPIFF plan. >> >> Hoping you can help get this account back in my name so it shows up in >> Chris proof ASAP as my bonus was already delayed for July because of thi= s!! >> >> On Mon, Aug 25, 2025 at 4:08=E2=80=AFPM Christopher Rafferty > christopher.rafferty@thekey.com> wrote: >> >>> Hi all, >>> >>> Adding @Jackie Summers as it looks like Julia is >>> now OOO. Jackie, would you be able to assist with Joey's client, Paulet= te >>> Marcotte Lafleur, who did not show on his GM HCL Plan SPIFF Proof this >>> month? We currently have no visibility of this client and would need he= r on >>> the proof to be able to pay. Please let us know so we can get this >>> resolved! >>> >>> Thank you! >>> CR >>> >>> On Fri, Aug 22, 2025 at 11:49=E2=80=AFAM Christopher Rafferty >> christopher.rafferty@thekey.com> wrote: >>> >>>> Hi Joey, >>>> >>>> No update so far, as I haven=E2=80=99t heard back from Julia. I will f= ollow up >>>> with her again and let you know if there=E2=80=99s any insight >>>> >>>> Thanks >>>> Chris >>>> >>>> On Fri, Aug 22, 2025 at 11:40=E2=80=AFAM Joey Taylor >>>> wrote: >>>> >>>>> Good Morning, >>>>> >>>>> Any update here? >>>>> >>>>> Thanks >>>>> >>>>> On Wed, Aug 20, 2025 at 11:58=E2=80=AFAM Joey Taylor >>>>> wrote: >>>>> >>>>>> Hi Chris, >>>>>> >>>>>> The HCL is Isabe