Re: Violaine Dalati - Montreal

From
Joey Taylor <joey.taylor@thekey.com>
To
Sales Force IT Support <salesforcesupport@thekey.com>, Clearcare Support Team <clearcaresupport@thekey.com>, Timothy Thomas <tt@thekey.com>, Audra Williams <audraw@thekey.com>
Date
2026-01-12 11:27:01
Folder
INBOX
--00000000000004fc2b06483359df Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I have another issue with this client: https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006U= H00000YLyaIYAT/view This case is starting tomorrow so we need a resolution ASAP. Thank you, On Mon, Jan 12, 2026 at 10:48=E2=80=AFAM Joey Taylor wrote: > Good Morning, > > We have a client that is not being integrated from SF to ClearCare. > The error code is: 504 Endpoint request timed out > > > https://homecareassistance.lightning.force.com/lightning/r/Opportunity/00= 6UH00000WrOubYAF/view > > Normally we have an issue in Montreal with clients being reactivated in > the system but this client is brand new and never used our services. > > Thank you, > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000004fc2b06483359df Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I have another issue with this client= : https://homecareassistance.lightning.f= orce.com/lightning/r/Opportunity/006UH00000YLyaIYAT/view This ca= se is starting tomorrow so we need a resolution ASAP. Thank you,=C2= =A0 On Mon, Jan 12, 2026 at 10:48=E2=80=AFAM Joey Tayl= or &lt; joey.taylor@thekey.com = &gt; wrote: Good Morning, We have a client that is not being i= ntegrated from SF to ClearCare. The error code is:=C2=A0 504 E= ndpoint request timed out https://homecareassistance.lightning.force.com/lightning/r/O= pportunity/006UH00000WrOubYAF/view Normally we have an issue in = Montreal with clients being reactivated in the system but this client is br= and new and never used our services.=C2=A0 Thank you, = Joey Taylor Directeur G=C3=A9n=C3=A9ral/ General Manager 514-907-5065 TheKey.ca =C2=A0=C2=A0 <br clear=3

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