----==_mimepart_696521f67e4e4_248102cdda44515042 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Joseph, Waiting on Salesforce response as the only option for us wou= ld be manually creating a profile in wellsky. Before doing so I'd like to h= ave salesforce support take a look. Thanks,=C2=A0 Briana=C2=A0 = =20=0D =20=0D On=0D Mon, 12 Jan at 11:27 AM=0D , JosephTaylor wrote:=0D Good Morning, I have another issue with this = client: https://homecareassistance.lightning.force.com/lightning/r/Opportun= ity/006UH00000YLyaIYAT/view This case is starting tomorrow so we need a re= solution ASAP. Thank you,=C2=A0=20=0D =20=0D =20=0D On Mon, Jan 12, 2026 at 10:48=E2=80=AFAM Joey Taylor wrote:=20=0D =20=0D =20=0D =20=0D Good Morning, We have a client that is not being integrated from SF to Cl= earCare. The error code is:=C2=A0504 Endpoint request timed out https://ho= mecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000WrOu= bYAF/view Normally we have an issue in Montreal with clients being reactiv= ated in the system but this client is brand new and never used our services= .=C2=A0 Thank you,=20=0D =20=0D Joey Taylor=20=0D Directeur G=C3=A9n=C3=A9ral/General Manager=20=0D 514-907-5065=20=0D TheKey.ca=C2=A0=C2=A0=20=0D =20=0D =20=0D =20=0D =20=0D =20=0D -- Joey Taylor=20=0D Directeur G=C3=A9n=C3=A9ral/General Manager=20=0D 514-907-5065=20=0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_696521f67e4e4_248102cdda44515042 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Joseph, =0D =0D Waiting on Salesforce response as the only option for us w= ould be manually creating a profile in wellsky. Before doing so I'd like to= have salesforce support take a look. =0D =0D Thanks,=C2=A0 =0D Briana=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D On=0D Mon, 12 Jan at 11:27 AM=0D , JosephTaylor <j= oey.taylor@homecareassistance.com> wrote:=0D Good Morning, I have an= other issue with this client: https://homecareassistance.lightning.force.com/lightning/r/Opportu= nity/006UH00000YLyaIYAT/view This case is starting tomorrow so w= e need a resolution ASAP. Thank you,=C2=A0 =0D =0D =0D On Mon, Jan 12, 2026 at 10:48=E2=80=AFAM Joey Taylor < joey.taylor@thekey.com &= gt; wrote: =0D =0D =0D =0D Good Morning, We have a client that is not being integrated fro= m SF to ClearCare. The error code is:=C2=A0 504 Endpoint request timed out https://homecareass= istance.lightning.force.com/lightning/r/Opportunity/006UH00000WrOubYAF/view= Normally we have an issue in Montreal with clients being reacti= vated in the system but this client is brand new and never used our service= s.=C2=A0 Thank you, =0D =0D <span = style=3D"font-size:12pt;font-family:Arial;color:rgb(14,38,45);background-co= lor:trans