--000000000000021e390643cdaede Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks! On Mon, Nov 17, 2025 at 9:54=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez wrote: > Hi Chris, > The account is still pending approval, once approved it should show the > Assign as SAP button, > > https://homecareassistance.lightning.force.com/lightning/r/Account/001UH0= 0000fQF5WYAW/related/ProcessSteps/view > This link leads to the approval, so Timothy can take a look, > Max > > On Mon, 17 Nov at 11:48 AM , Chris Brown wrote: > Good morning, > > Just following up on this. Manor Village - Staywell still does not allow > me to request it be assigned as an SAP. > > Thanks, > > On Fri, Nov 14, 2025 at 8:42=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez salesforcesupport@homecareassistance.com> wrote: > >> Hi Chris, >> That account is also pending approval from Timothy, >> Max >> >> On Fri, 14 Nov at 10:39 AM , Chris Brown wrote: >> Good Morning. >> >> One of the two issues has been solved, but not both. >> >> Verve Riverwalk is good... Manor Village - Staywell still does not allow >> me to request it be assigned as an SAP. Can you please investigate this >> remaining issue? >> >> Thank you. >> >> On Fri, Nov 14, 2025 at 6:21=E2=80=AFAM Salesforce Support > salesforcesupport@homecareassistance.com> wrote: >> >>> Hi Chris, >>> We have marked your ticket as Resolved. Please check your ticket. >>> Your Ticket id : 1290095 >>> Ticket URL: https://hca.freshdesk.com/helpdesk/tickets/1290095 >>> If you think the problem is not resolved, please reply to this email an= d >>> we will investigate further. >>> >>> >> > 1290095:611100 > --000000000000021e390643cdaede Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks! On Mon, Nov 17, 2025 at 9:54= =E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez < salesforcesupport@homecareassistance.com &= gt; wrote: Hi Chris, The account is still pending approval, once approved it sh= ould show the Assign as SAP button, https://homecareassistance.lightning.force.com/light= ning/r/Account/001UH00000fQF5WYAW/related/ProcessSteps/view This lin= k leads to the approval, so Timothy can take a look, Max On Mon, 17 Nov at 11:48 AM , Chris Brown < chris.brown@thekey.com > wrote= : Good morning, Just following up on this. Manor Village - Staywell still does not all= ow me to request it be assigned as an SAP. Thanks, = On Fri, Nov 14, 2025 at 8:42=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez &= lt; salesforcesupport@homecareassistance.com > w= rote: Hi Chris, That account is also pending approval from Timothy, <div dir=3D"