----==_mimepart_691b5329705d0_1f9636a0105963d0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chris, The account is still pending approval, once approved it should= show the Assign as SAP button, https://homecareassistance.lightning.for= ce.com/lightning/r/Account/001UH00000fQF5WYAW/related/ProcessSteps/view T= his link leads to the approval, so Timothy can take a look, Max =0D= =0D On=0D Mon, 17 Nov at 11:48 AM=0D , Chris Brown wrot= e:=0D Good morning, =0D Just following up on this. Manor Village - Staywell still does not allow= me to request it be assigned as an SAP. =0D Thanks, =0D =0D =0D =0D =0D On Fri, Nov 14, 2025 at 8:42=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi Chris, =0D =0D =0D =0D =0D =0D That account is also pending approval from Timothy, =0D =0D Max =0D =0D =0D =0D =0D =0D On=0D =0D Fri, 14 Nov at 10:39 AM=0D =0D , Chris Brown wrot= e:=0D =0D Good Morning. =0D =0D One of the two issues has been solved, but not both. =0D =0D =0D =0D Verve Riverwalk is good... Manor Village - Staywell still does not allow= me to request it be=C2=A0assigned as an SAP. Can you please investigate = this remaining issue? =0D =0D =0D =0D Thank you. =0D =0D =0D =0D =0D =0D =0D =0D On Fri, Nov 14, 2025 at 6:21=E2=80=AFAM Salesforce Support wrote: =0D =0D =0D =0D =0D =0D Hi Chris,=C2=A0 =0D =0D We have marked your ticket as Resolved. Please check your ticket.=C2=A0 = =0D =0D Your Ticket id : 1290095 =0D =0D Ticket URL: https://hca.freshdesk.com/helpdesk/tickets/1290095=0D =0D =0D =0D If you think the problem is not resolved, please reply to this email and= we will investigate further.=0D =0D =0D =0D =0D ----==_mimepart_691b5329705d0_1f9636a0105963d0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Chris, =0D The account is still pending approval, once approved it = should show the Assign as SAP button, =0D =0D https://homecareassistance.lightning.force.com/lightning/r/Accou= nt/001UH00000fQF5WYAW/related/ProcessSteps/view This link leads to= the approval, so Timothy can take a look, =0D Max =0D =0D =0D =0D =0D On=0D Mon, 17 Nov at 11:48 AM=0D , Chris Brown <= chris.brown@thekey.com> wrote:=0D Good morning, = =0D Just following up on this. Manor Village - Staywell still does not a= llow me to request it be assigned as an SAP. =0D Thanks, =0D =0D =0D =0D =0D On Fri, Nov 14, 2025 at 8:42=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez= < salesforcesupport@homecareassistance.com > wrote: =0D= =0D =0D =0D =0D =0D =0D =0D Hi Chris, =0D =0D =0D =0D =0D =0D T