--0000000000007877aa064260896e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looping in @John Andrew Hawkins - did we update rogers to email the pdf invoices to coupasupport@thekey.com? Gabriel La Head of IT Operations it@thekey.com Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com [image: TheKey] On Thu, Oct 30, 2025, 9:17=E2=80=AFAM Aaron Worob = wrote: > Hi Everyone: > > I just logged in and downloaded the most current invoice from Rogers. > Please find it attached. > > Thank you, > Aaron Worob > Network/Systems Administrator > > *aaron.worob@thekey.com *(650) 270-2347 > Contact IT Support @ (888)838-1955 | hca.freshdesk.com > [image: TheKey] > > > On Thu, Oct 30, 2025 at 8:27=E2=80=AFAM Timothy Thomas wr= ote: > >> @Aaron Worob @Gabriel La was >> this resolved? We can't have our cells cut off... >> >> On Tue, Oct 28, 2025 at 4:03=E2=80=AFPM Trish Nguyen >> wrote: >> >>> Hello, >>> >>> This is a final follow up on this ticket will be closed as it has been >>> open more than 30 days and we received no response to provide the open >>> invoice. >>> >>> Please note that open PDF invoices will need to be submitted to AP inbo= x >>> invoices@thekey.coupahost.com or coupasupport@thekey.com for processing >>> to avoid late payments and service interruptions. >>> >>> Best, >>> AP Team >>> >>> >>> Hello, >>> >>> We are following on this request as we have not yet receive a copy of >>> the bill to process this payment. >>> Please send a PDF copy invoice to this email for processing and to avoi= d >>> late payment and service interruptions. >>> >>> Thank you, >>> AP Team >>> >>> Hi IT/Joey, >>> >>> Please note that AP is receiving another bill notification to pay but >>> have no bill PDF attachment. >>> >>> We reached out multiple from the last requests and received no >>> response. Please provide a copy of the bill in order for us to process >>> payment and avoid service interruption. >>> >>> >>> >>> Ap, your invoice is ready >>> R >>> Rogers >>> reported via email >>> 20 hours ago (Sun, 28 Sep 2025 at 3:49 PM) >>> >>> To:utility_rent@thekey.com >>> [image: Rogers Business Logo] >>> Your invoice >>> is now available. >>> Hello Ap, >>> Your online invoice is now available. We have included a summary of you= r >>> invoice details below. >>> Billing details >>> Invoice total: $3,677.36 >>> Payment date: October 16, 2025 >>> Invoice date: September 24, 2025 >>> Important: The invoice total above only reflects your monthly charge >>> for the most recent billing cycle and does not include any additional >>> amount still past due. For complete details of your invoice, visit >>> mybusinesshub.rogers.com and sign in to your MyBusiness Hub account. >>> Thank you for choosing Rogers Business. >>> >>> MyBusiness Hub Contact Us >>> >>> >>> >>> >>> >>> Privacy Policy | >>> rogers.com/business >>> Ro=E2=80=8Cger=E2=80=8Cs Communications | 3=E2=80=8C33 Bloor Street Eas= t | Toronto ON | M4W 1G9 >>> >>>