----==_mimepart_697253387b63c_22e75c6fba421358211 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey,=C2=A0 Typically, when we grant access to another users' file= s it is during the off-boarding process. Since Kim is not off-boarded, I = am required to get a bit more approval. I've already reached out to HR an= d Legal for that approval.=C2=A0 I'm also looking into the best way to a= ccomplish this, as the tool Google gives us is "Transfer Ownership" rathe= r than "Add Permissions". I will update once I confirm approval and accom= plish the requested sharing/permissions changes.=C2=A0 Thank you, = Aaron Worob Network/Systems Administrator aaron.worob@thekey.com = =0D =0D On=0D Thu, 22 Jan at 10:47 AM=0D , Trishna Hazowary w= rote:=0D =0D =0D Hi Joseph,=C2=A0 =0D =0D Your support ticket #1395931 has been escalated to our senior team to en= sure you receive the highest level of expertise and a swift resolution. Y= ou'll be contacted directly by a senior support specialist with updates a= nd further assistance. For real-time updates, feel free to click on https= ://hca.freshdesk.com/helpdesk/tickets/1395931. We appreciate your patienc= e and are here to ensure your satisfaction. =0D =E2=80=8B =0D =0D =0D Warm Regards, =0D =0D Trishna Nath =0D Service Desk Engineer =0D trishna.hazowary@thekey.com =0D =0D Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com=0D =0D TheKey.com =0D =0D =C2=A0=0D =0D =0D =0D =0D =0D =0D =0D On=0D Thu, 22 Jan at 10:22 AM=0D , JosephTaylor wro= te:=0D =0D =0D Good Morning, Can I get access to Kim McConnell's (kim.mcconnell@thekey.= com) Google Docs please. I need access to some of her old French Care Pla= ns (that are not in Wellsky). Thank you, =0D =0D Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_697253387b63c_22e75c6fba421358211 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Joey,=C2=A0 =0D =0D Typically, when we grant access to another users' files = it is during the off-boarding process. Since Kim is not off-boarded, I am= required to get a bit more approval. I've already reached out to HR and = Legal for that approval.=C2=A0 I'm also looking into the best way = to accomplish this, as the tool Google gives us is "Transfer Ownership" r= ather than "Add Permissions". I will update once I confirm approval and a= ccomplish the requested sharing/permissions changes.=C2=A0 =0D =0D =0D =0D Thank you, =0D Aaron Worob =0D Network/Systems Administrator =0D aaron.worob@thekey.com =0D =0D =0D =0D =0D On=0D Thu, 22 Jan at 10:47 AM=0D , Trishna Hazowary= <itsupport@thekey.com> wrote:=0D =0D =0D Hi Joseph,=C2=A0 =0D =0D Your support ticket #1395931 has been escalated to our senior team t= o ensure you receive the highest level of expertise and a swift resolutio= n. You'll be contacted directly by a senior support specialist w