--00000000000045a9f5064139f29e Content-Type: multipart/alternative; boundary="00000000000045a9f4064139f29d" --00000000000045a9f4064139f29d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chuck, Yes, I will be available mid-next week to meet about his SAPs. In the meantime, if you see any accounts that should not be SAP due to the location here is a quick tutorial on how to remove those as SAP in SF. Alternatively, here is a quick tutorial on how to add new Accounts as SAP that are in the right areas. And here is our Leadership SAP Dashboard in SF for you to monitor his current SAP list to ensure he has a total of 30 SAPs. The video tutorials above are from our HCL Handbook , which may contain additional useful SAP information for you. I hope this helps! On Tue, Oct 14, 2025 at 1:00=E2=80=AFPM Chuck Terlesky wrote: > Hi Julia, > > I've seen some issues with Chris Browns Top 30 SAP - there seem to be > contacts from different cities in his list. Could I set a time up with yo= u > to review his list with you? > > Chuck > > On Mon, Oct 6, 2025 at 7:05=E2=80=AFAM Chuck Terlesky > wrote: > >> Hi Tim and Julia, >> >> Thank you for the additional context and for clarifying the direction >> from leadership. >> >> I=E2=80=99m aligned with moving forward as discussed and appreciate the >> flexibility to reassess if needed. I=E2=80=99ll continue to support Chri= s in >> staying focused and motivated toward the current targets, and we=E2=80= =99ll monitor >> progress as the quarter unfolds. >> >> Thanks again, appreciate the collaboration. >> >> Regards, >> Chuck >> >> On Mon, Oct 6, 2025 at 3:44=E2=80=AFAM Timothy Thomas wr= ote: >> >>> Thanks Julia. >>> >>> Although I understand Chuck=E2=80=99s point, let=E2=80=99s leave the ta= rgets as is. >>> >>> Chuck we can always reassess if needed but let=E2=80=99s keep Chris mot= ivated to >>> hit these targets. >>> >>> On Fri, Oct 3, 2025 at 9:15=E2=80=AFPM Julia Jenkins >>> wrote: >>> >>>> Hi Chuck, >>>> >>>> Thank you for your patience in a response here! A bit more context to >>>> the change is also Leadership's direction on stretching all HCL Q4 SOC >>>> targets to give us a better shot at achieving Q4 Site targets. >>>> >>>> Additionally, the Sales Leadership team will be supporting everyone >>>> with tools and approaches to overcome the holiday season hurdles this >>>> quarter! >>>> >>>> Ultimately I'll defer to Ashley and Tim on where we need to land for >>>> Chris but hopefully this additional context is helpful. >>>> >>>> Have a great weekend. >>>> >>>> On Fri, Sep 26, 2025 at 3:05=E2=80=AFPM Chuck Terlesky >>>> wrote: >>>> >>>>> Hi Julia, >>>>> >>>>> Thanks for sharing the updated Q4 goals for Chris. >>>>> >>>>> We wanted to raise a concern regarding the two-week head start noted >>>>> in October. While Chris will technically be out of training earlier, = we >>>>> expect much of that advantage will be offset by the holiday slowdown = in the >>>>> last two weeks of