----==_mimepart_68e663916b088_21f3ff7b80b4ac4196543c Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable I set you up with Delete access for all Montreal call queues. =C2=A0You sho= uld be able to delete messages at will =20=0D =20=0D On=0D Wed, 8 Oct at 9:05 AM=0D , Mark Warner wrote:=0D =20=0D I'll get you set up for Montreal. =C2=A0According to Zoom, storage is unl= imited. =20=0D =20=0D =20=0D On=0D Wed, 8 Oct at 9:02 AM=0D , JosephTaylor wrote:=0D Hey Mark, For Montreal, would I be able to ge= t admin power to do this? Also, will voicemails eventually fill up a ring g= roup once they reach a certain point and then no voicemails can be left? T= hanks,=C2=A0=20=0D =20=0D =20=0D On Wed, Oct 8, 2025 at 8:58=E2=80=AFAM Mark Warner = wrote:=20=0D =20=0D =20=0D =0D =20=0D =0D =20=0D =0D Understood.=C2=A0 Who all should have delete access to the ring groups?=C2= =A0 Zoom's perspective on this is that anything going to a group voicemail = should be managed by a specific person (or persons) as it might be easy for= no one to return calls as they might think someone else will do it ... or = ... there are those that will just hide behind voicemail, delete them, and = not call the caller back in order to avoid work.=C2=A0 I know that sounds p= retty pessimistic, but there is a degree of truth to it which is why Zoom d= esigned their call queues that way.=20=0D =0D =20=0D =0D Anyway, with that, I just want to make sure we have you covered for the de= gree of access you wish to grant people the ability to arbitrarily delete g= roup voicemails.=20=0D =0D =20=0D =0D Thanks,=C2=A0=20=0D =0D Mark Warner=20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D On=0D =0D Tue, 7 Oct at 6:32 PM=0D =0D , JosephTaylor wrote:=0D =0D Hi Mark, Yes, I am referring to if someone ca= lls lets say the "New Client Line", and leaves a voicemail. If I call them = back and speak to them, I should be able to delete that VM even if its not = coming to my personal line. We had that power under 8x8. Thanks,=C2=A0=20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D =0D =0D =0D =0D =09=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =20=0D =20=0D =20=0D -- Joey Taylor=20=0D Directeur G=C3=A9n=C3=A9ral/General Manager=20=0D 514-907-5065=20=0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_68e663916b088_21f3ff7b80b4ac4196543c Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =0D =0D I set you up with Delete access for all M= ontreal call queues. =C2=A0You should be able to delete messages at will =0D =0D =0D On=0D Wed, 8 Oct at 9:05 AM=0D , Mark Warner <it= support@thekey.com> wrote:=0D =0D I'll get you set up for Montreal. =C2=A0A= ccording to Zoom, storage is unlimited. =0D =0D =0D On=0D Wed, 8 Oct at 9:02 AM=0D , JosephTaylor <j= oey.taylor@homecareassistance.com> wrote:=0D Hey Mark, For Montreal,= would I be able to get admin power to do