--000000000000c96f990640a5e94e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Mark!! 1. Can I have access to this feature across Canada please? 2. Can a voicemail inbox fill up? I dont receive calls from caregivers (Current Caregivers and Caregivers Looking for work) due to call volume so how can I make sure they don't get filled up and then caregivers can no longer leave voicemails. On Wed, Oct 8, 2025 at 9:13=E2=80=AFAM Mark Warner w= rote: > I set you up with Delete access for all Montreal call queues. You should > be able to delete messages at will > > On Wed, 8 Oct at 9:05 AM , Mark Warner wrote: > I'll get you set up for Montreal. According to Zoom, storage is unlimite= d. > > On Wed, 8 Oct at 9:02 AM , JosephTaylor joey.taylor@homecareassistance.com> wrote: > Hey Mark, > > For Montreal, would I be able to get admin power to do this? > Also, will voicemails eventually fill up a ring group once they reach a > certain point and then no voicemails can be left? > > Thanks, > > On Wed, Oct 8, 2025 at 8:58=E2=80=AFAM Mark Warner = wrote: > >> Understood. Who all should have delete access to the ring groups? >> Zoom's perspective on this is that anything going to a group voicemail >> should be managed by a specific person (or persons) as it might be easy = for >> no one to return calls as they might think someone else will do it ... o= r >> ... there are those that will just hide behind voicemail, delete them, a= nd >> not call the caller back in order to avoid work. I know that sounds pre= tty >> pessimistic, but there is a degree of truth to it which is why Zoom >> designed their call queues that way. >> >> Anyway, with that, I just want to make sure we have you covered for the >> degree of access you wish to grant people the ability to arbitrarily del= ete >> group voicemails. >> >> Thanks, >> Mark Warner >> >> >> On Tue, 7 Oct at 6:32 PM , JosephTaylor > joey.taylor@homecareassistance.com> wrote: >> Hi Mark, >> >> Yes, I am referring to if someone calls lets say the "New Client Line", >> and leaves a voicemail. If I call them back and speak to them, I should = be >> able to delete that VM even if its not coming to my personal line. We ha= d >> that power under 8x8. >> >> Thanks, >> >> > > -- > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 1244232:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000c96f990640a5e94e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Mark!! 1. Can I have access to this feature acro= ss=C2=A0Canada please? 2. Can a voicemail inbox fill up? I dont receive = calls from caregivers (Current Caregivers and Caregivers Looking for work) = due to call volume=C2=A0so how can I make sure they don't get filled up= and then caregivers can no longer leave voicemails. On Wed, Oct 8, 2025 at 9:13=E2=8