--000000000000d69303063e4bf124 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Emily, Is Sarah doing the 10am Cronin assessment this morning? Thanks, Gayle On Fri, Sep 5, 2025 at 2:01=E2=80=AFPM Gayle Soulides wrote: > Thank you, Emily.. Have a good weekend! > > On Fri, Sep 5, 2025 at 1:50=E2=80=AFPM Emily Swackhamer emily.swackhamer@thekey.com> wrote: > >> This was confirmed my apologies! Thank you. >> >> On Fri, Sep 5, 2025 at 1:31=E2=80=AFPM Gayle Soulides >> wrote: >> >>> Hello St Louis, >>> >>> I just want to make sure someone will be able to confirm this assessmen= t >>> with Cathleen today? >>> >>> Thank you! >>> Gayle >>> >>> On Fri, Sep 5, 2025 at 9:26=E2=80=AFAM Gayle Soulides >>> wrote: >>> >>>> Hello St Louis, >>>> >>>> The below opportunity is ready for an assessment! An intake call has >>>> already been conducted. Please contact the caller to introduce yoursel= f and >>>> confirm the assessment date/time. >>>> >>>> **Please confirm the CSM completing the assessment** >>>> *CSM, Please call Cathleen to introduce yourself and confirm the >>>> assessment date and time. This way she can let Terry know who to expec= t. >>>> Please be mindful that Cathleen is at work and will not be able to tal= k >>>> very long.* >>>> *In-Person Assessment Date and Time: *Monday 9/8 10am >>>> >>>> *Client Name:* Terry Cronin >>>> >>>> *Chatter Notes: *Cathleen is searching for a quality companionship, >>>> personalized care plan and engagement for her husband Terry (77). Terr= y was >>>> diagnosed two years ago with bipolar and dementia. Cathleen thinks he = may >>>> also have signs of PTSD after serving in Vietnam. Terry currently live= s at >>>> The Gables. Cathleen explained that she is very disappointed at the l= ack >>>> of engagement provided and misrepresentation of the community. Cathlee= n >>>> explained that her relationship with Jerry is very challenging because= she >>>> attempts to provide him with excellent care and direction but he is al= ways >>>> defensive and they typically end up arguing. She's hoping that by prov= iding >>>> a consistent, well matched companion who can pick up some of those >>>> directives and goals, it may allow her and Terry to reconnect on a mor= e >>>> positive level. Terry can walk independently, he still cooks for himse= lf. >>>> She believes he'll benefit from assistance with light housekeeping, so= meone >>>> who can help identify and attend interesting activities/ events, motiv= ate >>>> and lead in regular exercise, and simply listen to his many stories. I >>>> explained the importance of our whole personal approach to care, our >>>> Balanced Care Method, and she was very excited about our personalized = care >>>> plan which includes learning about Terry's interests, past hobbies etc= so >>>> that we can include them in scheduled activities. Cathleen told me tha= t one >>>> hot spot is that Terry has been sucked in by telemarketing and buys in= to >>>> every offer he