--000000000000cf6645063e127628 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Emily.. Have a good weekend! On Fri, Sep 5, 2025 at 1:50=E2=80=AFPM Emily Swackhamer wrote: > This was confirmed my apologies! Thank you. > > On Fri, Sep 5, 2025 at 1:31=E2=80=AFPM Gayle Soulides > wrote: > >> Hello St Louis, >> >> I just want to make sure someone will be able to confirm this assessment >> with Cathleen today? >> >> Thank you! >> Gayle >> >> On Fri, Sep 5, 2025 at 9:26=E2=80=AFAM Gayle Soulides >> wrote: >> >>> Hello St Louis, >>> >>> The below opportunity is ready for an assessment! An intake call has >>> already been conducted. Please contact the caller to introduce yourself= and >>> confirm the assessment date/time. >>> >>> **Please confirm the CSM completing the assessment** >>> *CSM, Please call Cathleen to introduce yourself and confirm the >>> assessment date and time. This way she can let Terry know who to expect= . >>> Please be mindful that Cathleen is at work and will not be able to talk >>> very long.* >>> *In-Person Assessment Date and Time: *Monday 9/8 10am >>> >>> *Client Name:* Terry Cronin >>> >>> *Chatter Notes: *Cathleen is searching for a quality companionship, >>> personalized care plan and engagement for her husband Terry (77). Terry= was >>> diagnosed two years ago with bipolar and dementia. Cathleen thinks he m= ay >>> also have signs of PTSD after serving in Vietnam. Terry currently lives= at >>> The Gables. Cathleen explained that she is very disappointed at the la= ck >>> of engagement provided and misrepresentation of the community. Cathleen >>> explained that her relationship with Jerry is very challenging because = she >>> attempts to provide him with excellent care and direction but he is alw= ays >>> defensive and they typically end up arguing. She's hoping that by provi= ding >>> a consistent, well matched companion who can pick up some of those >>> directives and goals, it may allow her and Terry to reconnect on a more >>> positive level. Terry can walk independently, he still cooks for himsel= f. >>> She believes he'll benefit from assistance with light housekeeping, som= eone >>> who can help identify and attend interesting activities/ events, motiva= te >>> and lead in regular exercise, and simply listen to his many stories. I >>> explained the importance of our whole personal approach to care, our >>> Balanced Care Method, and she was very excited about our personalized c= are >>> plan which includes learning about Terry's interests, past hobbies etc = so >>> that we can include them in scheduled activities. Cathleen told me that= one >>> hot spot is that Terry has been sucked in by telemarketing and buys int= o >>> every offer he sees in the mail. She would like somebody to go through = the >>> mail with him and discourage him from putting any more money into coins= , or >>> collector's books, or collector plates. Cathleen works long hours and >>> suggests that meet