Re: Immediate Action Required – Mobility Fundament als Training Compliance

From
Jennifer Lane <jennifer.lane@thekey.com>
To
Audra Williams <audraw@thekey.com>
CC
Regional Directors <RegionalDirectors@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Melissa Reyes <melissa.reyes@thekey.com>, Emily Kraeter <emily.russell@thekey.com>, Mansi Mehta <mmehta@thekey.com>, DeeAnne Flegel <deeanne.flegel@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>
Date
Mon, 11 Aug 2025 13:36:00 -0400
Folder
INBOX
--000000000000166619063c1a5c2e Content-Type: multipart/alternative; boundary="000000000000166619063c1a5c2d" --000000000000166619063c1a5c2d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just wanted to follow up. We've gone through our list and confirmed that everyone in MA is accounted for and all their documents are good to go. I'd actually reached out about this on 7/21, since we got a notification then that some of our folks were listed as missing, which wasn't the case. On Mon, Aug 11, 2025 at 8:31=E2=80=AFAM Audra Williams = wrote: > Hi Team! > > We must address the low compliance with tagging and uploading the Mobilit= y > Fundamentals Training in WellSky for our new caregivers. From June 30 to > August 8, we hired 761 caregivers =E2=80=94 but only *281 (37%) *have bee= n > properly tagged in their WellSky profiles. > > This is a critical training that ensures our caregivers are fully prepare= d > to provide safe, high-quality care. We need 100% completion. > > Action Steps (Effective Immediately): > > 1. > > Tag & Upload =E2=80=93 For all new hires who have completed the Mobili= ty > Fundamentals Training, ensure the training tag is added to their WellS= ky > profile and the assessment form is uploaded. > 2. > > Follow Up on Untrained Caregivers =E2=80=93 Review the attached list a= nd > schedule any untrained caregivers for an upcoming orientation session = so > they can complete the training without delay. > > The attachments include: > > - > > A PDF showing caregivers with the Compatibility Assessment tag. > - > > A WellSky report from Tala for your reference. > > We will be implementing a Tableau report for future compliance tracking, > but we cannot wait for that =E2=80=94 this cleanup must be completed now. > > Your immediate attention to this is essential to meeting our standards an= d > ensuring our clients receive the best care possible. > > Thank you for prioritizing this and for your commitment to quality. I > have added DeeAnne Flegel, Senior Manager, Workers' Compensation for any > questions that you may have. > Best, > > -- > > *Audra N. Williams* > > Director, Divisional Operations | TheKey > > Mobile: 425.757.7027 > > > > --=20 *Jenn Lane* *General Manager * *160 Gould Street, Suite 305Needham, MA 02494617.431.1165* Jennifer.Lane@TheKey.com TheKey.com [image: TheKey] [image: Home-Care-Alliance-Accreditation.jpg] [image: Aging Life Care Association's official logo.] [image: Alzheimer's Association official logo.] --000000000000166619063c1a5c2d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just wanted to follow up. We&#39;ve gone through our list = and confirmed that everyone in MA is accounted for and all their documents = are good to go. I&#39;d actually reached out about this on 7/21, since we g= ot a notification then that some of our folks were listed as missing, which= wasn&#39;t the case.=C2=A0=C2=A0 On Mon, Aug 11, 2025= at 8:31=E2=80=AFAM A

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