Re: Request for access - Wellsky - ClearCare - CHICAGO - [#1342826]

From
Erin Bankston <erin.bankston@thekey.com>
To
Grace Johnson <clearcaresupport@homecareassistance.com>
CC
chelsea.sheehan@thekey.com, clearcaresupport@thekey.com, tt@thekey.com, maryham.levesque@thekey.com
Date
Wed, 17 Dec 2025 09:14:55 -0600
Folder
INBOX
--000000000000533bdb0646274f15 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, everyone, Thank you all for your assistance with this matter. Grace, I=E2=80=99ve been successfully added to the portal. Much appreciated. Best regards, On Wed, Dec 17, 2025 at 8:11=E2=80=AFAM Grace Johnson wrote: > Hi all, > > Checking back in to see if you were able to access the Chicago agency? > > > Thanks, > =E2=80=8B > Grace > TheKey Tech Support > > On Tue, 16 Dec at 10:40 AM , Grace Johnson clearcaresupport@homecareassistance.com> wrote: > Clearcare US uses SSO, so as long as you are signed into your work accoun= t > you will be logged in. After you enter your email, you should see a CORP > login button. > > Thanks, > =E2=80=8B > Grace > TheKey Tech Support > > On Tue, 16 Dec at 10:36 AM , Erin Bankston > wrote: > Hello everyone, > > Thanks for the support. > > What will the password be on the first log in? > > On Tue, Dec 16, 2025 at 9:22=E2=80=AFAM Grace Johnson clearcaresupport@homecareassistance.com> wrote: > >> Hi all, >> >> I do see Chelsea listed as an admin in the Chicago agency. Please note >> than CAN and US agencies use different login URLs. >> >> To access Chicago, please visit app.clearcareonline.com >> >> >> =E2=80=8BI see Erin and Maryham approved in Saviynt, so their logins sho= uld be >> active after about 20 minutes. >> >> >> Thanks, >> =E2=80=8B >> Grace >> TheKey Tech Support >> >> On Tue, 16 Dec at 10:14 AM , Grace Johnson > clearcaresupport@homecareassistance.com> wrote: >> Hi Timothy, >> >> Thanks for letting me know. I'll have a look at their access now to chec= k >> for any issues. >> >> >> Thanks, >> =E2=80=8B >> Grace >> TheKey Tech Support >> >> 1342826:611100 > --000000000000533bdb0646274f15 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, everyone, Thank you all for your assistance with this matter. Grace, I=E2=80=99ve been successfully added to the portal. Much appreciated. Best regards, On Wed, Dec 17, 2025 at 8:11=E2= =80=AFAM Grace Johnson &lt; clearcaresupport@homecareassistance.com &gt; wrote: = Hi all,=C2=A0 Checking back in to see if you were able to access the Chi= cago agency? Thanks,=C2=A0 =E2=80=8B Grace TheKey Tech Support On Tue, 16 Dec at 10:40 AM , Grace Johnson &lt; clearcaresupport@h= omecareassistance.com &gt; wrote: Clearcare US uses SSO, so as long as you are signed into y= our work account you will be logged in. After you enter your email, you sho= uld see a CORP login button.=C2=A0 Thanks,=C2=A0 =E2=80=8B Grace TheKey Tech Support On Tue, 16 Dec at 10:36 AM , Erin Bankston &lt; erin.bankston@thekey.com &gt; = wrote: Hello=C2=A0 everyone, = Thanks for the support.=C2=A0 What will the password be on the first log in? = On Tue, Dec 16, 2025 at 9:22=E2=80=AFAM Grace Johnson &lt; clearcaresupport

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