Re: Toronto client case

--0000000000006be1480647465a3a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chantal, Thank you for the reminder. I will gather the information from the on-call team and respond to this by Friday. Happy New Year! Kristal Parris RN, BScN Client Success Manager Tel: 416-488-8777 Email: kristal.parris@thekey.com Website: TheKey.ca [image: TheKey] On Wed, Dec 31, 2025 at 4:39=E2=80=AFPM Chantal-Marie Grinstead wrote: > Hi Kristal, > > Following up on my previous email. Can you please provide answers by EOW= ? > Thank you! > > > Thank you, > > Chantal Grinstead > Employee Relations | TheKey > HR Business Support | chantalmarie.grinstead@thekey.com > *Mobile: *949-781-5944 | *Zoom Phone: *531-224-4362 *ext *185323 > > [image: TheKey] > > On Fri, Dec 26 10:09 AM , HR Business Support wrote: > Hi all, > > I want to ensure we approach this situation thoughtfully and > intentionally. To do so, can you review the following questions and provi= de > clarity? > > - Can you clarify that Komal has stated explicitly that she believes > she is a victim of discrimination? > - If so, can you please provide a summary of her statement, if > verbal, or forward the statement itself, if made in writing. > - If she did not explicitly state this, can you share a summary of > what made you believe she feels this way? > - During on-call duty, where assistance was needed for client > transfers, did Komal request assistance directly? > - Are there specific duties that she has stated she is not able to > complete? > > These answers will inform next steps. @Kristal Parris > Once I have reviewed, I will schedule around > 10-15 minutes with you to chat through our best approach. > > Thank you all! > > Thank you, > > Chantal Grinstead > HR Generalist (West & Midwest) | TheKey > *Work Mobile: *949-781-5944 > *Zoom Phone: *531-224-4362 *ext *185323 > > > > > *** I am located in the Central Time Zone and I am sending this at a time > that suits my schedule. Please do not feel obligated to respond outside o= f > your designated working hours. *** > > > > > > > > > > > > > > > > > > On Tue, Dec 23, 2025 at 9:02=E2=80=AFAM Kristal Parris > wrote: > >> Agreed. I'll have a follow up conversation with her. >> >> Kristal Parris RN, BScN >> Client Success Manager >> TheKey LLC >> Email: Kristal.Parris@thekey.com >> Website: Thekey.com >> >> On Tue, Dec 23, 2025, 9:53=E2=80=AFAM Timothy Thomas wro= te: >> >>> Understood, thanks Kristal. I'll wait for HR to chime in but I recommen= d >>> we encourage her to speak with her doctor asap. >>> >>> On Tue, Dec 23, 2025 at 9:49=E2=80=AFAM Kristal Parris >> kristal.parris@thekey.com> wrote: >>> >>>> Hi Tim, >>>> >>>> Thank you for checking in. I haven't heard back from HR but I spoke >>>> with Komal yesterday evening and discussed the option of her going on = early >>>> mat leave and we will issue an ROE. >>>> >>>> She mentioned that she is alone and just wants to stay busy until her >>>> due date. We had a r