--0000000000007ad135064bbb9ebd Content-Type: multipart/alternative; boundary="0000000000007ad135064bbb9ebc" --0000000000007ad135064bbb9ebc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi An, Could you provide an update? Last night, our Uber account was still being declined. I really appreciate any help you can provide. Chuck On Wed, Feb 25, 2026 at 10:45=E2=80=AFAM wrote: > Hi Lyndsey, > > > > I=E2=80=99ve reached to Uber . I will provide update once I hear back fro= m them. > > > > Thanks, > > > > An Ly > > Accounts Payable Manager| *TheKey* > > > > > > *From:* Lyndsey Organ > *Sent:* Wednesday, February 25, 2026 9:38 AM > *To:* Timothy Thomas ; Higinio Lopez higinio.lopez@thekey.com>; An Ly > *Cc:* Sharon Speirs ; Chuck Terlesky cterlesky@thekey.com>; Dennis Fancy ; Joey Taylor joey.taylor@thekey.com>; Timon Page > *Subject:* Re: Uber Issues Canada > > > > @An Ly - Can you work with our Uber rep to see why we > are down and send an update to this group once it's figured out? > > > > *Thank you!* > > > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > > On Wed, Feb 25, 2026 at 10:52=E2=80=AFAM Timothy Thomas w= rote: > > Hi Lyndsey, > > > > It appears Uber is down again in Canada. Could you please investigate? > > > > On Mon, Feb 9, 2026 at 2:38=E2=80=AFPM Lyndsey Organ > wrote: > > Hi Tim, > > > > Access should be restored now. Let us know if there are any issues. > > > > *Thank you!* > > > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > > On Mon, Feb 9, 2026 at 10:46=E2=80=AFAM Timothy Thomas wr= ote: > > Please try and expedite. Certain clients rely on this regularly and it's = a > significant disruption to the field. Thanks > > > > On Mon, Feb 9, 2026 at 11:06=E2=80=AFAM Lyndsey Organ > wrote: > > Hi Tim, > > > > We sent payment for our account; however, I think that Uber misapplied th= e > payment. They sent an email this weekend saying they received our payment > and will let us know when it's applied. I will follow up to have them > unlock the account. > > > > *Thank you!* > > > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > > On Mon, Feb 9, 2026 at 9:47=E2=80=AFAM Timothy Thomas wro= te: > > Good morning, > > > > My team reports they are locked out of Uber Canada. Are there any issues > with the account or payments? > > > > Please advise ASAP. > > > > -- > > *Tim Thomas* > > Head of Midwest & Canada Divisions | *TheKey* > > Mobile: 514.591.9387 > > [image: TheKey] > > --=20 Chuck Terlesky B.A., CCPE General Manager Calgary, Alberta Calgary: 403-301-3777 TheKey.ca [image: TheKey] --0000000000007ad135064bbb9ebc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = An, Could you provide an = update? Last=C2=A0night, our Uber account was still being declined.=C2=A0 I really appreciate any he= lp you can provide. Chuc