This is a multipart message in MIME format. ------=_NextPart_000_05B1_01DCA63B.8A722550 Content-Type: multipart/alternative; boundary="----=_NextPart_001_05B2_01DCA63B.8A729A80" ------=_NextPart_001_05B2_01DCA63B.8A729A80 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lyndsey, =20 I=E2=80=99ve reached to Uber . I will provide update once I hear back = from them. =20 Thanks, =20 An Ly Accounts Payable Manager| TheKey =20 =20 From: Lyndsey Organ =20 Sent: Wednesday, February 25, 2026 9:38 AM To: Timothy Thomas ; Higinio Lopez = ; An Ly Cc: Sharon Speirs ; Chuck Terlesky = ; Dennis Fancy ; Joey Taylor = ; Timon Page Subject: Re: Uber Issues Canada =20 @An Ly - Can you work with our Uber rep to = see why we are down and send an update to this group once it's figured = out?=20 =20 Thank you! =20 =20 Lyndsey Organ Senior Manager, Accounting | TheKey Mobile: 316.253.6494 =20 =20 On Wed, Feb 25, 2026 at 10:52=E2=80=AFAM Timothy Thomas > wrote: Hi Lyndsey,=20 =20 It appears Uber is down again in Canada. Could you please investigate? =20 On Mon, Feb 9, 2026 at 2:38=E2=80=AFPM Lyndsey Organ = > wrote: Hi Tim, =20 Access should be restored now. Let us know if there are any issues.=20 =20 Thank you! =20 =20 Lyndsey Organ Senior Manager, Accounting | TheKey Mobile: 316.253.6494 =20 =20 On Mon, Feb 9, 2026 at 10:46=E2=80=AFAM Timothy Thomas > wrote: Please try and expedite. Certain clients rely on this regularly and it's = a significant disruption to the field. Thanks =20 On Mon, Feb 9, 2026 at 11:06=E2=80=AFAM Lyndsey Organ = > wrote: Hi Tim, =20 We sent payment for our account; however, I think that Uber misapplied = the payment. They sent an email this weekend saying they received our = payment and will let us know when it's applied. I will follow up to have = them unlock the account.=20 =20 Thank you! =20 =20 Lyndsey Organ Senior Manager, Accounting | TheKey Mobile: 316.253.6494 =20 =20 On Mon, Feb 9, 2026 at 9:47=E2=80=AFAM Timothy Thomas > wrote: Good morning, =20 My team reports they are locked out of Uber Canada. Are there any issues = with the account or payments? =20 Please advise ASAP. =20 --=20 Tim Thomas Head of Midwest & Canada Divisions | TheKey Mobile: 514.591.9387 =20 ------=_NextPart_001_05B2_01DCA63B.8A729A80 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi = Lyndsey, <span styl