--0000000000007861230644099d4c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Called and texted Kyle to confirm. I am waiting on a response. Thank you! On Thu, Nov 20, 2025 at 10:51=E2=80=AFAM Liesel Springall wrote: > Hello , > > The below Opportunity is ready for an assessment! An intake call has > already been conducted. Please contact the caller to introduce yourself a= nd > confirm the assessment date/time. > > **Please confirm the CSM completing assessment. ** > > Assessment Date and Time: 11/25 at 10am > > Client Name: Kent Presson > > Chatter Notes: Sandy is a friend of Kent's husband Kyle. They were > referred to us by a CM at the Rehab Institute of St. Louis. Kent had a CV= A > 3 weeks ago and will be discharging from rehab soon. Kent lives with his > husband Kyle, they have a friendly dog and 2 cats (they hide when other > people visit). > > Kent needs ADL assistance (bathing, dressing, grooming), transfer > assistance from the bed to his WC, WC to car etc. The potential schedule = is > Wed=E2=80=93Sat from 8 a.m. to 6 p.m. Those are the times when Kyle works= . We > reviewed rates $36-$40, minimum weekly hours, shift coverage, and BCM. We > also mentioned that we are insured and bonded and perform criminal and > federal background checks for CGs. Sandy provided me with Kyle's number > (214) 690-9146. I will follow up with him re scheduling an AX. > > Spoke with Kyle, spouse (214) 690-9146. Discussed services, rates and > hours. Kent will be dc from rehab tomorrow or Saturday. He will go to > outpatient rehab in Kirkwood. He has an AX Monday at the outpatient rehab > facility. Kyle mentioned that if he attends outpatient rehab, his work > schedule will be 1=E2=80=937 p.m., Wednesday through Saturday. He would l= ike to > proceed with an in person AX 11/25 at 10am > > - > - > > > > > Caller Name: Kyle > > Caller Phone number: (214) 690-9146 > > Referral Account: Rehab Institute of St. Louis > > SF LINK: > https://homecareassistance.lightning.force.com/lightning/r/Opportunity/00= 6UH00000W9Lh9YAF/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000krWSw2AM%2Fv= iew%3Fchannel%3DOPEN_CTI > > Range Quoted: $36-$40 > > Address:5610 Fyler Ave, St. Louis MO 63139 > > Weekly Hours: TBD at AX > > Duration of Care: 1-6 months maybe more > > ANTICIPATED SOC: 12/2 or 12/3 > > *Regards,* > *Liesel Springall, MHA* > *Lead Home Care Advisor* > liesel.springall@thekey.com > Office: (773) 747-7911 > https://thekey.com > > --=20 Sarah Tenny, BSN, MSN Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * --0000000000007861230644099d4c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Called and texted Kyle to confirm. I am waiting on a respo= nse. Thank you! On Thu, Nov 20, 2025 at 10:51=E2=80=AF= AM Liesel Springall < lies= el.springall@thekey.com > wrote: <span style= =3D"fo