--000000000000cf0cb7064409f95b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Sarah! *Regards,* *Liesel Springall, MHA* *Lead Home Care Advisor* liesel.springall@thekey.com Office: (773) 747-7911 https://thekey.com On Thu, Nov 20, 2025 at 8:59=E2=80=AFAM Sarah Tenny wrote: > Called and texted Kyle to confirm. I am waiting on a response. Thank you! > > On Thu, Nov 20, 2025 at 10:51=E2=80=AFAM Liesel Springall liesel.springall@thekey.com> wrote: > >> Hello , >> >> The below Opportunity is ready for an assessment! An intake call has >> already been conducted. Please contact the caller to introduce yourself = and >> confirm the assessment date/time. >> >> **Please confirm the CSM completing assessment. ** >> >> Assessment Date and Time: 11/25 at 10am >> >> Client Name: Kent Presson >> >> Chatter Notes: Sandy is a friend of Kent's husband Kyle. They were >> referred to us by a CM at the Rehab Institute of St. Louis. Kent had a C= VA >> 3 weeks ago and will be discharging from rehab soon. Kent lives with his >> husband Kyle, they have a friendly dog and 2 cats (they hide when other >> people visit). >> >> Kent needs ADL assistance (bathing, dressing, grooming), transfer >> assistance from the bed to his WC, WC to car etc. The potential schedule= is >> Wed=E2=80=93Sat from 8 a.m. to 6 p.m. Those are the times when Kyle work= s. We >> reviewed rates $36-$40, minimum weekly hours, shift coverage, and BCM. W= e >> also mentioned that we are insured and bonded and perform criminal and >> federal background checks for CGs. Sandy provided me with Kyle's number >> (214) 690-9146. I will follow up with him re scheduling an AX. >> >> Spoke with Kyle, spouse (214) 690-9146. Discussed services, rates and >> hours. Kent will be dc from rehab tomorrow or Saturday. He will go to >> outpatient rehab in Kirkwood. He has an AX Monday at the outpatient reha= b >> facility. Kyle mentioned that if he attends outpatient rehab, his work >> schedule will be 1=E2=80=937 p.m., Wednesday through Saturday. He would = like to >> proceed with an in person AX 11/25 at 10am >> >> - >> - >> >> >> >> >> Caller Name: Kyle >> >> Caller Phone number: (214) 690-9146 >> >> Referral Account: Rehab Institute of St. Louis >> >> SF LINK: >> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/0= 06UH00000W9Lh9YAF/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000krWSw2AM%2F= view%3Fchannel%3DOPEN_CTI >> >> Range Quoted: $36-$40 >> >> Address:5610 Fyler Ave, St. Louis MO 63139 >> >> Weekly Hours: TBD at AX >> >> Duration of Care: 1-6 months maybe more >> >> ANTICIPATED SOC: 12/2 or 12/3 >> >> *Regards,* >> *Liesel Springall, MHA* >> *Lead Home Care Advisor* >> liesel.springall@thekey.com >> Office: (773) 747-7911 >> https://thekey.com >> >> > > > -- > Sarah Tenny, BSN, MSN > Client Success Manager > sarah.tenny@thekey.com > Mobile: (314) 718-6255 > Office: (314) 863-8989 > TheKey.com > *We value your feedback. Please leave us a Googl