--000000000000d340ab063c1b4ca7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Audra, SouthTexas URL does not have a tag. Thank you~ Sara Marrow General Manager San Antonio | TheKey Office Number: (726) 201-5479 On Mon, Aug 11, 2025 at 1:15=E2=80=AFPM Mary O'Hagan wrote: > Hi Audra, please see the attached email message from CGM Chloe Harris re: > taggs. Thank you. > > Hi Mary! I reached out to Audra to see if we possibly had the wrong tag > but we don't. Everything has been input correctly on the 9 that are showi= ng > up on the sheet, she asked me to respond to the email thread but I > can't since you forwarded it to us! > I sent this to Audra, she asked if i could respond to the thread so they > can look into seeing why it is not populated correctly on their end. > > "The sheet that you had sent out had 9 of our caregivers on it, but they > all have the compatibility assessment tag/form is uploaded/ as well as bo= x > for the skills background & certifications are checked off" > Chloe Harris > *Caregiver Manager* > > charris@thekey.com > (972) 722 7833 > TheKey.com > [image: TheKey] > > On Mon, Aug 11, 2025 at 7:31=E2=80=AFAM Audra Williams wrote: > >> Hi Team! >> >> We must address the low compliance with tagging and uploading the >> Mobility Fundamentals Training in WellSky for our new caregivers. From J= une >> 30 to August 8, we hired 761 caregivers =E2=80=94 but only *281 (37%) *h= ave been >> properly tagged in their WellSky profiles. >> >> This is a critical training that ensures our caregivers are fully >> prepared to provide safe, high-quality care. We need 100% completion. >> >> Action Steps (Effective Immediately): >> >> 1. >> >> Tag & Upload =E2=80=93 For all new hires who have completed the Mobil= ity >> Fundamentals Training, ensure the training tag is added to their Well= Sky >> profile and the assessment form is uploaded. >> 2. >> >> Follow Up on Untrained Caregivers =E2=80=93 Review the attached list = and >> schedule any untrained caregivers for an upcoming orientation session= so >> they can complete the training without delay. >> >> The attachments include: >> >> - >> >> A PDF showing caregivers with the Compatibility Assessment tag. >> - >> >> A WellSky report from Tala for your reference. >> >> We will be implementing a Tableau report for future compliance tracking, >> but we cannot wait for that =E2=80=94 this cleanup must be completed now= . >> >> Your immediate attention to this is essential to meeting our standards >> and ensuring our clients receive the best care possible. >> >> Thank you for prioritizing this and for your commitment to quality. I >> have added DeeAnne Flegel, Senior Manager, Workers' Compensation for any >> questions that you may have. >> Best, >> >> -- >> >> *Audra N. Williams* >> >> Director, Divisional Operations | TheKey >> >> Mobile: 425.757.7027 >> >> >> >> --000000000000d340ab063c1b4ca7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: q