Re: Immediate Action Required – Mobility Fundament als Training Compliance

 --00000000000037c0fd063c1ae794 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, please see the attached email message from CGM Chloe Harris re: taggs. Thank you. Hi Mary! I reached out to Audra to see if we possibly had the wrong tag but we don't. Everything has been input correctly on the 9 that are showing up on the sheet, she asked me to respond to the email thread but I can't since you forwarded it to us! I sent this to Audra, she asked if i could respond to the thread so they can look into seeing why it is not populated correctly on their end. "The sheet that you had sent out had 9 of our caregivers on it, but they all have the compatibility assessment tag/form is uploaded/ as well as box for the skills background & certifications are checked off" Chloe Harris *Caregiver Manager* charris@thekey.com (972) 722 7833 TheKey.com [image: TheKey] On Mon, Aug 11, 2025 at 7:31=E2=80=AFAM Audra Williams = wrote: > Hi Team! > > We must address the low compliance with tagging and uploading the Mobilit= y > Fundamentals Training in WellSky for our new caregivers. From June 30 to > August 8, we hired 761 caregivers =E2=80=94 but only *281 (37%) *have bee= n > properly tagged in their WellSky profiles. > > This is a critical training that ensures our caregivers are fully prepare= d > to provide safe, high-quality care. We need 100% completion. > > Action Steps (Effective Immediately): > > 1. > > Tag & Upload =E2=80=93 For all new hires who have completed the Mobili= ty > Fundamentals Training, ensure the training tag is added to their WellS= ky > profile and the assessment form is uploaded. > 2. > > Follow Up on Untrained Caregivers =E2=80=93 Review the attached list a= nd > schedule any untrained caregivers for an upcoming orientation session = so > they can complete the training without delay. > > The attachments include: > > - > > A PDF showing caregivers with the Compatibility Assessment tag. > - > > A WellSky report from Tala for your reference. > > We will be implementing a Tableau report for future compliance tracking, > but we cannot wait for that =E2=80=94 this cleanup must be completed now. > > Your immediate attention to this is essential to meeting our standards an= d > ensuring our clients receive the best care possible. > > Thank you for prioritizing this and for your commitment to quality. I > have added DeeAnne Flegel, Senior Manager, Workers' Compensation for any > questions that you may have. > Best, > > -- > > *Audra N. Williams* > > Director, Divisional Operations | TheKey > > Mobile: 425.757.7027 > > > > --00000000000037c0fd063c1ae794 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, please see the attached email message from CGM C= hloe Harris re: taggs. Thank you. Hi Mary! I reache= d out to Audra to see if we possibly had the wrong tag but we don&#39;t. Ev= erything has been input correctly on the 9 that are showing up on the sheet= , she asked me to respond to the email thread but I can&#39;t=C2=A0since yo= u forwarded it to us! I sent this to Audra, she asked if i could = respond to the thread so they can look into seeing why it is not populated = correctly on their=C2=A0end. &quot;The sheet that = you had sent out had 9 of our caregivers on it, but they all have the compa= tibility assessment tag/form is uploaded/ as well as box for the skills bac= kground &amp; certifications are checked off&quot; Chloe Harris Caregiver Manager <a href=3D"https:/= /brand.thekey.com/esg/charris@thekey.com" rel=3D"noopener noreferrer" title= =3D"Create new email to" target=3D"_blank" style=3D"color:rgb(77,77,79);bac= kground-color:transparent">charris@thekey.com <font face=3D"georgia, serif" style=3D= "line-height:24px;color:rgb(77,7