--000000000000476d170641482577 Content-Type: multipart/alternative; boundary="000000000000476d160641482576" --000000000000476d160641482576 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the update, please keep us posted! On Thu, Oct 16, 2025 at 10:03=E2=80=AFAM Shelby Lowell = wrote: > Hi Sarah and Liesel, > > Christel's son followed up and said that she has not been moved out of th= e > ICU yet and the assessment can't take place her due to allowing only one > person at a time. He said he should know more about when she will be move= d > by tomorrow on plans on giving us a call then to reschedule the assessmen= t. > He said theree is a possiblity of needing the assessment over the weekend= , > but he is not sure yet > > Thank you! > > Shelby > > On Tue, Oct 14, 2025 at 2:33=E2=80=AFPM Sarah Tenny > wrote: > >> Thank you >> >> Sarah Tenny, BSN, MSN >> Client Success Manager >> sarah.tenny@thekey.com >> Mobile: (314) 718-6255 >> Office: (314) 863-8989 >> TheKey.com >> *We value your feedback. Please leave us a Google review >> * >> >> >> >> On Tue, Oct 14, 2025 at 3:05=E2=80=AFPM Liesel Springall > liesel.springall@thekey.com> wrote: >> >>> Richard called, wanting to reschedule the assessment for Thursday, >>> 10/16, at 3 p.m. instead of 10 a.m. because his sister has an appointme= nt >>> that conflicts with the original time. I told him I would relay the mes= sage >>> to CSM , Sarah. Sarah, I also tagged you in chatter. Thanks! >>> >>> On Tue, Oct 14, 2025 at 11:49=E2=80=AFAM Sarah Tenny >>> wrote: >>> >>>> Confirmed! Thank you >>>> >>>> Sarah Tenny, BSN, MSN >>>> Client Success Manager >>>> sarah.tenny@thekey.com >>>> Mobile: (314) 718-6255 >>>> Office: (314) 863-8989 >>>> TheKey.com >>>> *We value your feedback. Please leave us a Google review >>>> * >>>> >>>> >>>> >>>> On Tue, Oct 14, 2025 at 1:27=E2=80=AFPM Liesel Springall >>> liesel.springall@thekey.com> wrote: >>>> >>>>> Hello , >>>>> >>>>> The below Opportunity is ready for an assessment! An intake call has >>>>> already been conducted. Please contact the caller to introduce yourse= lf and >>>>> confirm the assessment date/time. >>>>> >>>>> **Please confirm the CSM completing assessment. ** >>>>> >>>>> Assessment Date and Time: 10/16 at 10 am at Mercy Hospital >>>>> >>>>> Client Name: Christel Fosher >>>>> >>>>> Chatter Notes: Richard was referred to us by his ex wife who used our >>>>> services for her loved one. He is seeking services for his 87 yr old >>>>> mother, Christel (DOB 7/01/1938) who is currently at Mercy Hospital I= CU due >>>>> to an adverse reaction to her lst chemotherapy treatment. She had a >>>>> previous hospital admission in the past and became septic. S