--000000000000cbbf62064147e954 Content-Type: multipart/alternative; boundary="000000000000cbbf62064147e953" --000000000000cbbf62064147e953 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sarah and Liesel, Christel's son followed up and said that she has not been moved out of the ICU yet and the assessment can't take place her due to allowing only one person at a time. He said he should know more about when she will be moved by tomorrow on plans on giving us a call then to reschedule the assessment. He said theree is a possiblity of needing the assessment over the weekend, but he is not sure yet Thank you! Shelby On Tue, Oct 14, 2025 at 2:33=E2=80=AFPM Sarah Tenny wrote: > Thank you > > Sarah Tenny, BSN, MSN > Client Success Manager > sarah.tenny@thekey.com > Mobile: (314) 718-6255 > Office: (314) 863-8989 > TheKey.com > *We value your feedback. Please leave us a Google review > * > > > > On Tue, Oct 14, 2025 at 3:05=E2=80=AFPM Liesel Springall liesel.springall@thekey.com> wrote: > >> Richard called, wanting to reschedule the assessment for Thursday, 10/16= , >> at 3 p.m. instead of 10 a.m. because his sister has an appointment that >> conflicts with the original time. I told him I would relay the message t= o >> CSM , Sarah. Sarah, I also tagged you in chatter. Thanks! >> >> On Tue, Oct 14, 2025 at 11:49=E2=80=AFAM Sarah Tenny >> wrote: >> >>> Confirmed! Thank you >>> >>> Sarah Tenny, BSN, MSN >>> Client Success Manager >>> sarah.tenny@thekey.com >>> Mobile: (314) 718-6255 >>> Office: (314) 863-8989 >>> TheKey.com >>> *We value your feedback. Please leave us a Google review >>> * >>> >>> >>> >>> On Tue, Oct 14, 2025 at 1:27=E2=80=AFPM Liesel Springall >> liesel.springall@thekey.com> wrote: >>> >>>> Hello , >>>> >>>> The below Opportunity is ready for an assessment! An intake call has >>>> already been conducted. Please contact the caller to introduce yoursel= f and >>>> confirm the assessment date/time. >>>> >>>> **Please confirm the CSM completing assessment. ** >>>> >>>> Assessment Date and Time: 10/16 at 10 am at Mercy Hospital >>>> >>>> Client Name: Christel Fosher >>>> >>>> Chatter Notes: Richard was referred to us by his ex wife who used our >>>> services for her loved one. He is seeking services for his 87 yr old >>>> mother, Christel (DOB 7/01/1938) who is currently at Mercy Hospital IC= U due >>>> to an adverse reaction to her lst chemotherapy treatment. She had a >>>> previous hospital admission in the past and became septic. She is deaf= but >>>> can read lips. She is also having short term memory deficits and needs= a >>>> walker to ambulate. She is starting to be able to stand up but needs >>>> assistance. >>>> >>>> They will be moving her to a general room as soon as one becomes >>>> available. She used to live independentl at her home and will need 24/= 7 >>>> care upon dc. She will need hands on bathing, dressing and poss